Note:
CAPITALIZED words above are hyperlinks;
Red
words above were added for the
2009 - 2010
Click on the Integrated Criteria Excellence Framework below to go to any Criteria Item.
2010 Baldrige Criteria - Totally Integrated
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Item 7.4 - Workforce-Focused
Outcomes
(70 pts.)
Results
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What are your WORKFORCE-focused PERFORMANCE RESULTS? |
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Summarize your
organization’s
KEY
WORKFORCE-focused
RESULTS
for
WORKFORCE
ENGAGEMENT
and for your
WORKFORCE
environment.
SEGMENT
your
RESULTS
to address the
DIVERSITY
of your
WORKFORCE
and to address your
WORKFORCE
groups and
SEGMENTS,
as appropriate.
Include
appropriate
COMPARATIVE
data.
Provide data and information to answer the following questions:
(1) What are your current
LEVELS
and
TRENDS
in
KEY
MEASURES
or
INDICATORS of
WORKFORCE
ENGAGEMENT
and WORKFORCE
satisfaction?
(2) What are your current
LEVELS and
TRENDS in
KEY
MEASURES or
INDICATORS of
WORKFORCE
and
LEADER development?
(3)
What are your current
LEVELS
and
TRENDS
in
KEY
MEASURES
of
WORKFORCE
CAPABILITY and
CAPACITY,
including staffing
LEVELS
and appropriate skills?
(4) What are your current
LEVELS
and
TRENDS
in
KEY
MEASURES
or
INDICATORS of your
WORKFORCE
climate, including
WORKFORCE
health, safety, and security and
WORKFORCE
services and benefits, as appropriate? |
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Notes:
N1.
RESULTS
reported in this Item should relate to
PROCESSES
described in
Category 5.
Your
RESULTS
should be responsive to
KEY
WORK
PROCESS
needs described in
Category 6 and to your organization’s
ACTION
PLANS and human resource
or
WORKFORCE plans described in
Item 2.2.
N2.
Responses to 7.4a(1)
should include
MEASURES
and
INDICATORS identified in response to
5.1c(1).
N3.
Nonprofit organizations that rely on volunteers should
include
RESULTS
for their volunteer
WORKFORCE,
as appropriate.
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For additional description of this Item, see
7.4 Workforce-Focused Outcomes Description. |
Note:
CAPITALIZED words above are hyperlinks;
Red
words above were added for the
2009 - 2010
Click on the Integrated Criteria Excellence Framework below to go to any Criteria Item.
Thank you for using the only truly integrated form of the Baldrige Criteria available anywhere. Paul Steel