2008 Baldrige ACTIONABLE Business, Public Sector and Other Nonprofit Criteria

Item 7.6: Leadership Outcomes

Item 7.6: Leadership Outcomes (70 pts.)   Results

What are your leadership results?

 

Summarize your organization’s KEY GOVERNANCE and SENIOR LEADERSHIP RESULTS, including evidence of strategic plan accomplishments, ETHICAL BEHAVIOR, fiscal accountability, legal compliance, social responsibility, and organizational citizenship.

SEGMENT your RESULTS by business units, as appropriate.

Include appropriate COMPARATIVE data.

Provide data and information to answer the following questions:

7.6a. Leadership and Social Responsibility RESULTS

a(1)  What are your RESULTS for KEY MEASURES or INDICATORS of accomplishment of your organizational strategy and ACTION
        PLANS
?

a(2)  What are your RESULTS for KEY MEASURES or INDICATORS of ETHICAL BEHAVIOR and of STAKEHOLDER trust in the
        SENIOR LEADERS and GOVERNANCE of your organization?

What are your RESULTS for KEY MEASURES or INDICATORS of breaches of ETHICAL BEHAVIOR?

a(3)  What are your KEY current findings and TRENDS in KEY MEASURES or INDICATORS of fiscal accountability, both internal and
        external, as appropriate?

a(4)  What are your RESULTS for KEY MEASURES or INDICATORS of regulatory and legal compliance?

a(5)  What are your RESULTS for KEY MEASURES or INDICATORS of organizational citizenship in support of your KEY communities?   

 

Notes:

N1. MEASURES or INDICATORS of strategy and ACTION PLAN accomplishment (7.6a[1]) should address your STRATEGIC OBJECTIVES and GOALS identified in 2.1b(1) and your ACTION PLAN PERFORMANCE MEASURES and PROJECTED PERFORMANCE identified in 2.2a(6) and 2.2b, respectively.

N2. For examples of MEASURES of ETHICAL BEHAVIOR and STAKEHOLDER trust (7.6a[2]), see Item 1.2, Note 4.

N3. Responses to 7.6a(3) might include financial statement issues and risks, important internal and external auditor recommendations, and management’s responses to these matters. For some nonprofit organizations, RESULTS of IRS 990 audits also might be included.

N4. Regulatory and legal compliance RESULTS (7.6a[4]) should address requirements described in 1.2b.

WORKFORCE-related occupational health and safety RESULTS (e.g., Occupational Safety and Health Administration [OSHA] reportable incidents) should be reported in 7.4a(3).

N5. Organizational citizenship RESULTS (7.6a[5]) should address support of the KEY communities discussed in 1.2c.

 

For additional description of this Item, see 7.6 Leadership Outcomes Description.

 

2008 Business Nonprofit Criteria Links: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

Blue Words above are hyperlinks to their definitions.

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