Summarize your organization’s KEY WORKFORCE-focused RESULTS for WORKFORCE ENGAGEMENT and for your WORKFORCE environment.

SEGMENT your RESULTS to address the DIVERSITY of your WORKFORCE and to address your WORKFORCE groups and SEGMENTS, as appropriate.

Include appropriate COMPARATIVE data.

Provide data and information to answer the following questions:

7.4a. WORKFORCE RESULTS

a(1)  What are your current LEVELS and TRENDS in KEY MEASURES or INDICATORS of WORKFORCE ENGAGEMENT,
        WORKFORCE satisfaction and the development of your WORKFORCE, including leaders?           

a(2)  What are your current LEVELS and TRENDS in KEY MEASURES of WORKFORCE CAPABILITY and CAPACITY, including
        staffing LEVELS, retention, and appropriate skills?

a(3)  What are your current LEVELS and TRENDS in KEY MEASURES or INDICATORS of your WORKFORCE climate, including
        workplace health, safety, and security and WORKFORCE services and benefits, as appropriate?

Notes:

N1. RESULTS reported in this Item should relate to PROCESSES described in Category 5. Your RESULTS should be responsive to KEY work PROCESS needs described in Category 6 and to your organization’s ACTION PLANS and human resource plans described in Item 2.2.

N2. Responses to 7.4a(1) should include MEASURES and INDICATORS identified in response to 5.1c(1).

N3. Nonprofit organizations that rely on volunteers should include RESULTS for their volunteer WORKFORCE, as appropriate.

For additional description of this Item, see 7.4 Workforce-Focused Outcomes Description.