2008 Baldrige ACTIONABLE Business, Public Sector and Other Nonprofit Criteria
Item 7.3: Financial and Market Outcomes
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Item 7.3: Financial and Market Outcomes
(70 pts.)
What are your financial and marketplace performance results? |
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Summarize your organization’s
KEY
financial and marketplace
PERFORMANCE
RESULTS
by
CUSTOMER
or market
SEGMENTS,
as appropriate.
Include appropriate
COMPARATIVE
data.
Provide data and information to answer the following questions:
7.3a. Financial and Market
RESULTS
a(1) What are your current
LEVELS
and
TRENDS
in
KEY
MEASURES
or
INDICATORS
of financial
PERFORMANCE,
including
a(2)
What are your current
LEVELS
and
TRENDS
in
KEY
MEASURES
or
INDICATORS
of marketplace
PERFORMANCE,
including |
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Notes:
N1.
Responses to 7.3a(1) might
include aggregate
MEASURES
of financial return, such as return on investment (ROI), operating
margins, profitability, or profitability by market or
CUSTOMER
SEGMENT.
Responses also might include
MEASURES
of financial viability, such as liquidity, debt-to-equity ratio, days
cash on hand, asset utilization, and cash flow.
MEASURES
should relate to the financial
MEASURES
reported in
4.1a(1)
and the financial management
APPROACHES
described in
Item 2.2.
For nonprofit organizations,
additional
MEASURES
might include
PERFORMANCE
to budget, reserve funds, cost avoidance or savings, administrative
expenditures as a percentage of budget, and the cost of fundraising
versus funds raised.
N2.
For nonprofit organizations, responses to
7.3a(2) might include
MEASURES
of charitable donations or grants and the number of new programs or
services offered.
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For additional description of this Item, see
7.3 Financial and Market Outcomes Description. |
| 2008 Business Nonprofit Criteria Links: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2 |
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