Item 2.1 Strategy Development (40 pts.)    Process

How do you develop your strategy?

Describe HOW your organization determines its STRATEGIC CHALLENGES and advantages.

Describe HOW your organization establishes its strategy and STRATEGIC OBJECTIVES to address these CHALLENGES.

Summarize your organization’s KEY STRATEGIC OBJECTIVES and their related GOALS.

Within your response, include answers to the following questions:

2.1a. Strategy Development PROCESS

a(1)  HOW does your organization conduct its strategic planning?

What are the KEY PROCESS steps?

Who are the KEY participants?

HOW does your PROCESS identify potential blind spots?

HOW do you determine your STRATEGIC CHALLENGES and advantages, as identified in response to P.2 in your Organizational Profile?

What are your short- and longer-term planning time horizons?

HOW are these time horizons set?

HOW does your strategic planning PROCESS address these time horizons?

a(2)  HOW do you ensure that strategic planning addresses the KEY factors listed below?

HOW do you collect and ANALYZE relevant data and information pertaining to these factors as part of your strategic planning PROCESS:

• your organization’s STRENGTHS, weaknesses, OPPORTUNITIES, and threats

• early indications of major shifts in technology, markets, CUSTOMER preferences, competition, or the regulatory environment

• long-term organizational SUSTAINABILITY

• your ability to execute the strategic plan

2.1b. STRATEGIC OBJECTIVES

b(1)  What are your KEY STRATEGIC OBJECTIVES and your timetable for accomplishing them?

What are your most important GOALS for these STRATEGIC OBJECTIVES?

b(2)  HOW do your STRATEGIC OBJECTIVES address your STRATEGIC CHALLENGES and strategic advantages?

HOW do your STRATEGIC OBJECTIVES address your OPPORTUNITIES for INNOVATION in products and services, operations, and the business model?

HOW do you ensure that your STRATEGIC OBJECTIVES balance short- and longer-term CHALLENGES and OPPORTUNITIES?

HOW do you ensure that your STRATEGIC OBJECTIVES balance the needs of all KEY STAKEHOLDERS?

Notes:

N1. “Strategy development” refers to your organization’s APPROACH (formal or informal) to preparing for the future. Strategy development might utilize various types of forecasts, PROJECTIONS, options, scenarios, KNOWLEDGE (see 4.2b for relevant organizational KNOWLEDGE), or other APPROACHES to envisioning the future for purposes of decision making and resource allocation. Strategy development might involve participation by KEY suppliers, distributors, PARTNERS, and CUSTOMERS. For some nonprofit organizations, strategy development might involve participation by organizations providing similar services or drawing from the same donor population or volunteer WORKFORCE.

N2. “Strategy” should be interpreted broadly. Strategy might be built around or lead to any or all of the following: new products, services, and markets; revenue growth via various APPROACHES, including acquisitions, grants, and endowments; divestitures; new PARTNERSHIPS and alliances; and new EMPLOYEE or volunteer relationships. Strategy might be directed toward becoming a preferred supplier, a local supplier in each of your major CUSTOMERS’ or PARTNERS’ markets, a low-cost producer, a market INNOVATOR, or a high-end or customized product or service provider. It also might be directed toward meeting a community or public need.

N3. Your organization’s STRENGTHS, weaknesses, OPPORTUNITIES, and threats (2.1a[2]) should address all factors that are KEY to your organization’s future success, including the following, as appropriate: your CUSTOMER and market needs, expectations, and OPPORTUNITIES; your OPPORTUNITIES for INNOVATION and role model PERFORMANCE; your CORE COMPETENCIES; your competitive environment and your PERFORMANCE relative to competitors and COMPARABLE organizations; your product life cycle; technological and other KEY INNOVATIONS or changes that might affect your products and services and HOW you operate, as well as the rate of that INNOVATION; your human and other resource needs; your ability to capitalize on DIVERSITY; your OPPORTUNITIES to redirect resources to higher priority products, services, or areas; financial, societal, ETHICAL, regulatory, technological, security, and other potential risks; changes in the national or global economy; PARTNER and supply chain needs, STRENGTHS, and weaknesses; changes in your parent organization; and other factors unique to your organization.

N4. Your ability to execute the strategic plan (2.1a[2]) should address your ability to mobilize the necessary resources and KNOWLEDGE. It also should address your organizational AGILITY based on contingency plans or if circumstances require a shift in plans and rapid execution of new or changed plans.

N5. STRATEGIC OBJECTIVES that address KEY CHALLENGES and advantages (2.1b[2]) might include rapid response, customization, co-location with major CUSTOMERS or PARTNERS, WORKFORCE CAPABILITY and CAPACITY,  specific joint ventures, virtual manufacturing, rapid INNOVATION, ISO 9000:2000 registration or ISO 14000 registration, Web-based supplier and CUSTOMER relationship management, and product and service quality enhancements. Responses to Item 2.1 should focus on your specific CHALLENGES and advantages—those most important to your ongoing success and to strengthening your organization’s overall PERFORMANCE.

N6. Item 2.1 addresses your overall organizational strategy, which might include changes in services, products, and product lines. However, the ITEM does not address product and service design; you should address these factors in Item 6.1, as appropriate.

For additional description of this Item, see 2.1 Strategy Development Description.