Valuing Workforce Members and Partners

Valuing Workforce Members and Partners - Baldrige Education Core Value

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Valuing Workforce Members and Partners

An organizationís success depends increasingly on an engaged workforce that benefits from meaningful work, clear organizational direction, and performance accountability and that has a safe, trusting, and cooperative environment. Additionally, the successful organization capitalizes on the diverse backgrounds, knowledge, skills, creativity, and motivation of its workforce and partners.

Valuing the people in your workforce means committing to their engagement, satisfaction, development, and well-being. Increasingly, this involves more flexible, high-performance work practices tailored to varying workplace and home life needs. For staff, development might include classroom and on-the-job training, job rotation, and pay for demonstrated skills. For faculty, development means building not only discipline knowledge but also knowledge of student learning styles and of assessment methods. Faculty participation might include contributing to the organizationís policies and working in teams to develop and execute programs and curricula. Increasingly, participation is becoming more student-focused and more multidisciplinary. Organization leaders should work to eliminate disincentives for groups and individuals to sustain these important, learning-focused professional development activities. Major challenges in the area of valuing members of your workforce include (1) demonstrating your leadersí commitment to their success, (2) providing recognition that goes beyond the regular compensation system, (3) offering development and progression within your organization, (4) sharing your organizationís knowledge so your workforce can better serve your students and stakeholders and contribute to achieving your strategic objectives, (5) creating an environment that encourages creativity and innovation, and (6) creating a supportive environment for a diverse workforce.

Organizations need to build internal and external partnerships to better accomplish overall goals. Internal partnerships might include cooperation among senior leaders, faculty, and staff; they might also include workforce bargaining unit cooperation. Partnerships with members of your workforce might entail developmental opportunities, cross-training or new work organizations, such as high-performance work teams. Internal partnerships also might involve creating network relationships among your work units or between faculty and staff and volunteers to improve flexibility, responsiveness, and knowledge sharing.

External partnerships might be with other schools, suppliers, businesses, business associations, and community and social service organizationsóall stakeholders and potential contributors. Strategic partnerships or alliances are increasingly important kinds of external partnerships. Such partnerships might offer entry into new markets or a basis for new programs or services. Also, partnerships might permit the blending of your organizationís core competencies or leadership capabilities with the complementary strengths and capabilities of partners to address common issues. Such partnerships may be a source of strategic advantage for your organization.

Successful internal and external partnerships develop longer-term objectives, thereby creating a basis for mutual investments and respect. Partners should address the key requirements for success, means for regular communication, approaches to evaluating progress, and means for adapting to changing conditions. In some cases, joint education and training could offer a cost-effective method for workforce development.



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The Baldrige Award has stunningly been suspended mid-cycle in 2022 while the EFQM Award is growing!


Baldrige Award Program's total failure is summarized in the chart below: More at Breaking Badrige.

Baldrige Program Failure 2022

Dr. Deming was not a Baldrige 'Fan-Boy'. For example: "Nothing could be worse", "Evil", and "Nonsense" - are just a few of my favorite Dr. Deming's Baldrige-critical quotes.