Baldrige Work Systems

A Study in Confusion Enablement

Baldrige Work Systems 20 Year Quest for Relevance


 Anyone can easily create confusion whether intentionally or accidently. However, deploying it to the level of 'Total Confusion' and sustaining it for 20 years requires unprecedented persistence and dedication.


The definition for ‘work processes’ has also varied wildly . . . but, you’ve probably had enough Criteria punishment for now.

“Confusion is as confusion does.”

(Woods Gump, Renowned Seafood Industrialist)