2013 Baldrige Education Criteria

The 2013 Education Criteria are in need of major improvement

The marked decline in Education applicants signals a need for immediate action

In contrast, the Singapore (a world education leader) and several other major national award programs based on the Baldrige Criteria have successful in growing and sustaining engagement of their education applicants

"Fix the Criteria and they will come"

Baldrige has been increasingly unsuccessful in engaging both education and business applicants

"Here are some major problems that users say needs to be addressed to restore the prestige of the Baldrige Program"

Now is your opportunity to improve the 2013 Baldrige Education Criteria

The sharp overall decline in applicants especially in the Education and Business sectors (below) signals that more than more than tweaks and patches are needed to the Criteria and other award-related processes

2012 Baldrige Business Applicants Trend Summary

NIST wants your suggestions for improving the 2013 Baldrige Criteria, award process, examiner training, communications, or other Baldrige Program activities, please send them to iday@nist.gov

2012 Baldrige Award Education Criteria . . . with and without all changes highlighted

See hundreds of Criteria requirements that have been deleted from the previous Education Criteria version

Significant Criteria Changes:

The number of results scoring points for Process Effectiveness and Strategy Effectiveness have been reduced more than 76% from 85 to 20 . . . wow!
Customer Focus (Category 3) has seen the most changes with more than 100 Criteria requirements deleted.

See all the changes highlighted here and only here.

2012 Baldrige Education Criteria Navigator

Click on the Education Criteria Navigator below to see all the additions and deletions - here at B21 and only here

P	Preface: Organizational Profile
	P.1	Organizational Description
	P.2	Organizational Situation
Category and Items			Point Values
1	Leadership		120
	1.1	Senior Leadership	70
	1.2	Governance and Societal Responsibilities	50
2	Strategic Planning		85
	2.1	Strategy Development	40
	2.2	Strategy Implementation	45
3	Customer Focus		85
	3.1	Voice of the Customer	45
	3.2	Customer Engagement	40
4	Measurement, Analysis, and Knowledge Management		90
	4.1	Measurement, Analysis, and Improvement of Organizational Performance	45
	4.2	Management of Information, Knowledge, and Information Technology	45
5	Workforce Focus		85
	5.1	Workforce Environment	40
	5.2	Workforce Engagement	45
6	Operations Focus		85
	6.1	Work Systems	45
	6.2	Work Processes	40
7	Results		450
	7.1	Student Learning and Process Outcomes	120
	7.2	Customer-Focused Outcomes	90
	7.3	Workforce-Focused Outcomes	80
	7.4	Leadership and Governance Outcomes	80
	7.5	Budgetary, Financial and Market Outcomes	80
		TOTAL POINTS	1,000

2012 Baldrige Education Criteria Navigator

Education Criteria Navigator

2012 Baldrige SCORING GUIDELINES . . . with changes highlighted

Baldrige Scoring Guidelines

Latest Baldrige Criteria Response Templates . . . dozens of national Baldrige winners and many more international award winners have used this tool

Check out the Web Demo to learn why

Upgrade from 'conceptual integration' to 'functional integration' . . . because that is the excellence "End Game"

The Baldrige Criteria are built upon the following set of interrelated Core Values and Concepts:

BALDRIGE EDUCATION CORE VALUES

BALDRIGE EDUCATION EXCELLENCE GLOSSARY (Totally Integrated)

(Click on any term below to link to its definition within the Baldrige Excellence Criteria)

· Action Plans

· Basic [Criteria] Requirements (Item)

· Breakthrough Improvement [Deleted 2011]

· Collaborators (Added in 2007)

· Core Competencies (Added in 2007)

· Customer/Student

· Customer/Student Engagement (Added 2009)

· Educational Programs and Services

· Ethical Behavior

· High-Performance Work

· How

· Key

· Knowledge Assets

· Leadership System

· Measures and Indicators

· Multiple [Criteria] Requirements (Item)

· Opportunities for Improvement (OFIs - Feedback Comments

· Overall [Criteria] Requirements (Item)

· Performance Excellence

· Performance Projections

· Productivity

· Senior Leaders

· Stakeholders

· Strategic Advantages (Added 2007)

· Strategic Challenges

· Strategic Objectives

· Strengths (Comments)

· Sustainability/Sustainable

· Voice of the Customer (Added 2009)

· Work Processes (Added in 2009)

· Work Systems (Moved from Cat 5 to Cat 6 in 2007)

· Workforce (Added in 2007)

· Workforce Capability (Added 2007)

· Workforce Capacity (Added in 2007)

· Workforce Engagement (Added 2007)

New: You can now download special MS Word versions of the 2012 Baldrige Criteria here

Baldrige Education improvement accelerated and made practical with tools and resources from the most experienced source

Essentials:

Criteria made Practical

Baldrige Framework

Core Values

Scoring System

Feedback Reports

All 43
Case Studies

Baldrige Glossary

Tools:

Criteria Templates

Winners’ Applications

OrgProfiler

Guides to Improvement

Metrics - Benchmarks

Best Systems & Processes

Scoring Guidelines

Core Competencies:

One Stop Services

Training, Workshops

Seminars, Speaking, Presenting

Assessment - Including No Writing O ption

Site Visit Preparation

Application Development

Special Focus:

Baldrige Model

Education

Health Care

Public Sector

Business - Private Sector

Nonprofit

International

Baldrige Store:

All Things Baldrige

Guide to a Well-Written Application

Site Visit Preparation Guide

Guide to Effectively Presenting Results

All Guides Bundle

Best Process Models and Implementation

Information Capture and Organization

Questions or feedback: Email: PaulQual@Outlook.com

MISSION: Accelerating organizational improvement beyond the capabilities of all Business Excellence approaches combined. Paul

Classic 'Quality Gurus Summit' photo (Click on photo for larger version)

Special 20th Anniversary Edition Bundle

2012 Guide to a Well-Written Baldrige Application and 2012 Site Visit Preparation Guide

All information provided here on the www.Baldrige21.com website are not intended in any way to represent the views of the Baldrige Performance Excellence Program @ http://www.nist.gov/baldrige

2013 Baldrige Award Education Criteria