2013 Baldrige Education Criteria

The 2013 Education Criteria are in need of major improvement

The marked decline in Education applicants signals a need for immediate action

Baldrige Education Applicants Trend Summary

In contrast, the Singapore (a world education leader) and several other major national award programs based on the Baldrige Criteria have successful in growing and sustaining engagement of their education applicants

"Fix the Criteria and they will come"

Baldrige has been increasingly unsuccessful in engaging both education and business applicants

Baldrige Profit versus Nonprofit Applicants

"Here are some major problems that users say needs to be addressed to restore the prestige of the Baldrige Program"

Now is your opportunity to improve the 2013 Baldrige Education Criteria

The sharp overall decline in applicants especially in the Education and Business sectors (below) signals that more than more than tweaks and patches are needed to the Criteria and other award-related processes

  2012 Baldrige Business Applicants Trend Summary

NIST wants your suggestions for improving the 2013 Baldrige Criteria, award process, examiner training, communications, or other Baldrige Program activities, please send them to iday@nist.gov

 

 

2012 Baldrige Award Education Criteria . . . with and without all changes highlighted

 

Baldrige Education Criteria

See hundreds of Criteria requirements that have been deleted from the previous Education Criteria version

 

Significant Criteria Changes:

See all the changes highlighted here and only here.

 

2012 Baldrige Education Criteria Navigator

Click on the Education Criteria Navigator below to see all the additions and deletions - here at B21 and only here

P

Preface: Organizational Profile

 

P.1

Organizational Description

 

P.2

Organizational Situation

Category and Items

Point Values

1

Leadership

120

 

1.1

Senior Leadership

  70

 

1.2

Governance and Societal Responsibilities

  50

2

Strategic Planning

85

 

2.1

Strategy Development

  40

 

2.2

Strategy Implementation

  45

3

Customer Focus

85

 

3.1

Voice of the Customer

  45

 

3.2

Customer Engagement

  40

4

Measurement, Analysis, and Knowledge Management

90

 

4.1

Measurement, Analysis, and Improvement of Organizational Performance

  45

 

4.2

Management of Information, Knowledge, and Information Technology

  45

5

Workforce Focus

85

 

5.1

Workforce Environment

  40

 

5.2

Workforce Engagement

  45

6

Operations Focus

85

 

6.1

Work Systems

  45

 

6.2

Work Processes

  40

7

Results

450

 

7.1

Student Learning and Process Outcomes

120

 

7.2

Customer-Focused Outcomes

  90

 

7.3

Workforce-Focused Outcomes

  80

 

7.4

Leadership and Governance Outcomes

  80

 

7.5

Budgetary, Financial and Market Outcomes

  80

 

 

TOTAL POINTS

1,000

2012 Baldrige Education Criteria Navigator

Organizational Profile Organizational Description Organizational Situation Leadership Senior Leadership Governance and Societal Responsibilities Strategic Planning Strategy Development Strategy Implementation Customer Focus Voice of the Customer Customer Engagement Measurement, Analysis and Knowledge Management Measurement, Analysis and Improvement of Organizational Performance Management of Information, Knowledge and Information Technology Workforce Focus Workforce Environment Workforce Engagement Operations Focus Work Systems Work Processes Results Student Learning and Process Outcomes Customer-Focused Workforce-Focused Outcomes Leadership and Governance Outcomes Budgetary, Financial and Market Outcomes Education Criteria Navigator

 

2012 Baldrige SCORING GUIDELINES . . . with changes highlighted

Baldrige Scoring Guidelines

 

Latest Baldrige Criteria Response Templates . . . dozens of national Baldrige winners and many more international award winners have used this tool

Check out the Web Demo to learn why

Baldrige Criteria Response Template Mini

Upgrade from 'conceptual integration' to 'functional integration' . . . because that is the excellence "End Game"

The Baldrige Criteria are built upon the following set of interrelated Core Values and Concepts:

BALDRIGE EDUCATION CORE VALUES

Core Values

BALDRIGE EDUCATION EXCELLENCE GLOSSARY (Totally Integrated)

(Click on any term below to link to its definition within the Baldrige Excellence Criteria)

Action Plans

Alignment

Analysis

Anecdotal

Approach

Basic [Criteria] Requirements (Item)

Benchmarks

Breakthrough Improvement [Deleted 2011]

Collaborators (Added in 2007)

Comparisons

Core Competencies (Added in 2007)

Customer/Student

Customer/Student Engagement  (Added 2009)

Cycle Time

Deployment

Diversity

Educational Programs and Services

- Effective

Empowerment

Ethical Behavior

Goals

Governance

High-Performance Work

How

Innovation

Integration

Key

Knowledge Assets

Leadership System

Learning

Levels

Measures and Indicators

Mission

Multiple [Criteria] Requirements (Item)

Opportunities for Improvement (OFIs - Feedback Comments

Overall [Criteria] Requirements (Item)

Partners

Performance

Performance Excellence

Performance Projections

- Persistence

Process 

Productivity

Purpose

Results

Segment

Senior Leaders

Stakeholders

Strategic Advantages (Added 2007)

Strategic Challenges

Strategic Objectives

Strengths (Comments)

Sustainability/Sustainable

Systematic

Trends

Value

Values

Vision

Voice of the Customer (Added 2009)

Work Processes (Added in 2009)

Work Systems (Moved from Cat 5 to Cat 6 in 2007)

Workforce (Added in 2007)

Workforce Capability (Added 2007)

Workforce Capacity (Added in 2007)

Workforce Engagement (Added 2007)

 

New: You can now download special MS Word versions of the 2012 Baldrige Criteria here

 

Baldrige Education improvement accelerated and made practical with tools and resources from the most experienced source

Essentials:

 

Criteria made Practical

 

Baldrige Framework

 

Core Values

 

Scoring System

 

Feedback Reports

 

All 43
Case Studies

  Baldrige Glossary
                             

Tools:

 

Criteria Templates

 

Winnersí Applications

  OrgProfiler  

Guides to Improvement

 

Metrics - Benchmarks

 

Best Systems & Processes

  Scoring Guidelines

Core Competencies:

 

One Stop Services

 

Training, Workshops

 

Seminars, Speaking, Presenting

 

Assessment - Including No Writing Option

 

Consulting

 

Site Visit Preparation

  Application Development
                             

Special Focus:

 

Baldrige Model

 

Education

 

Health Care

 

Public Sector

 

Business - Private Sector

  Nonprofit  

International

                             

Baldrige Store:

All Things Baldrige

Guide to a Well-Written Application

Site Visit Preparation Guide

Guide to Effectively Presenting Results

All Guides Bundle

Best Process Models and Implementation

Information Capture and Organization

Questions or feedback: Email: PaulQual@Outlook.com 
MISSION: Accelerating organizational improvement beyond the capabilities of all Business Excellence approaches combined. Paul

 

Quality Gurus 1

Classic 'Quality Gurus Summit' photo (Click on photo for larger version)

Special 20th Anniversary Edition Bundle

2012 Guide to a Well-Written Baldrige Application and 2012 Site Visit Preparation Guide

Guide to a Well-Written Application                               Site Visit Preparation Guide

 

All information provided here on the www.Baldrige21.com website are not intended in any way to represent the views of the Baldrige Performance Excellence Program @ http://www.nist.gov/baldrige

2013 Baldrige Award Education Criteria