Baldrige Core Values

Baldrige Award Core Values for business, education, health care and the government (public sector) including military and other nonprofits

The Baldrige Criteria are built upon the following set of interrelated Core Values and Concepts:

BALDRIGE CORE VALUES and CONCEPTS

Click on any Core Value below to link to its description and role in achieving organizational performance excellence

Visionary Leadership Organizational and Personal Learning Focus on the Future Valuing Workforce Members and Partners Management by Fact Managing for Innovation Focus on Results and Creating Value Agility Societal Responsibility Systems Perspective Customer Driven Excellence Visionary Leadership Organizational and Personal Learning Focus on the Future Valuing Workforce Members and Partners Managing for Innovation Management by Fact Focus on Results and Creating Value Agility Societal Responsibility Systems Perspective Patient Focused Excellence Visionary Leadership Organizational and Personal Learning Focus on the Future Valuing Workforce Members and Partners Managing for Innovation Management by Fact Focus on Results and Creating Value Agility Societal Responsibility Systems Perspective Learning Centered Education Baldrige Core Values

Thank you for using the only truly integrated version of the Baldrige Core Values available anywhere.  Paul

These values and concepts are described in detail when you click on them above They are embedded beliefs and behaviors found in high-performing organizations. They are the foundation for integrating key business requirements within a results-oriented framework that creates a basis for action and feedback.

Has the Baldrige Award gone out of business?

For the first time in the 25 year history of the award, in 2013 there are no Baldrige business applicants
and Criteria degradation and impracticality are looking more and more like the primary causes

2013 Baldrige Applicants Summay

To put this in perspective, not one of the 20 million for-profit businesses in the United States applied for the Baldrige Award this year.

 

Even worse, the number of applicants has declined 73% for Health Care and 80% for Education since 2010

Source: NIST Baldrige Website

In contrast, the Singapore and several other major national award programs based on the Baldrige Criteria have successful in sustaining engagement of their business applicants.

2013 - 2014 Baldrige Criteria Changes both good and not so good

Latest Baldrige Criteria Response Templates . . . accelerating excellence

Baldrige Criteria Response Template Mini

Thanks to user feedback, the Criteria Response Templates are now linked directly to the areas of the Criteria they address

 

 

 Quality Gurus 1

Classic 'Quality Gurus Summit' photo (Click on photo for larger version)

Special 25th Anniversary Edition Bundle

Guide to a Well-Written Baldrige Application and Site Visit Preparation Guide

Guide to a Well-Written Application                               Site Visit Preparation Guide

 

Baldrige Core Values Quiz

Q: Which two Core Values appear to actually be duplicates?

A: Visionary Leadership and Focus on the Future. Not only do their titles appear to have a similar focus but, most the terms used within the description of each Core Value are identical. Take a look and see if you agree.

Q: Which Core Value was previously two Core Values?

A: Valuing Workforce Members and Partners. These two stakeholders (Workforce and Partners/Suppliers) each had their own Core Value until they were lumped together into one in 2000. Read the words and you'll agree that they still are separate Core Values. Hopefully, this will change in the 2011 Criteria.

Q: Did the Core Values always exist? Yes or No

A: No. The first version of the Criteria was published in 1988. The first time for the Core Values was 1991. they were initially "Key Concepts". The title was changed to "Core Values and Concepts" in 1992 and that remains the official title today.

Q: 'Continuous Improvement' was a Core Value for 9 years. What year was it discontinued?

A: 2000 Note: Baldrige uses but does not define the terms: "continuous improvement", "discontinuous improvement", "incremental improvement", "non-incremental improvement", and "breakthrough improvement"

Q: Was 'Fast Response' ever a Core Value?

A: Yes. "Fast Response" was one of the initial Core Values in 1991. It was discontinued in 2000.

Q: Was 'Design Quality and Prevention' ever a Core Value?

A: Yes. It was a Core Value for 9 years before being discontinued in 2000. In fact, 1999 was the last year that the word "quality" has been used in the Core Values because the word 'quality' was also deleted from the Customer-Driven Quality Core Value that year.

Q: The current 'Societal Responsibility' Core Value was previously known as: a) Public Responsibility; b) Social Responsibility; c) Company Responsibility; or d) Corporate Responsibility?

A: All of the above answers are correct. In fact, after 'Public Responsibility was replaced by 'Corporate Responsibility' in 1993, it later made a comeback and replaced 'Company Responsibility' in 2000. In 2003, 'Public Responsibility' was discontinued for the second time.

Q: Are the Core Values prescriptive?

A: Yes. Unlike the Criteria and the Feedback Reports sent to applicants, the Core Values are prescriptive.

 

 

Baldrige Award Core Values