Baldrige Case Studies Availability

All 40 Baldrige Case Studies published 1988 through 2009

However, the 40 earlier (1988 through 2009) case studies listed below and their related training files (e.g., Feedback Report, Executive Summary, and Scorebook in most cases) listed here are no longer available from NIST but can be ordered in a PDF electronic file format.

Email: PaulSteel@Outlook.com to order any or all of the following 40 Baldrige Case Studies. Note: There is a nominal processing charge.

Year Case Study Name Criteria Type
2009 Nightingale College of Nursing (undergraduate and graduate nursing education institution) Education
2008 Novel Connect (Mobile phone communication hardware, software, and accessories producer; 4,200 employees) Business
2007 Share Food (Community nonprofit corp. distributes food to food-insecure through 58 member partner agencies, 10.5 FTE) Nonprofit
2006 Arroyo Fresco Community Health Center (11 clinics and 4 mobile service vans, 379 staff members) Health Care
2005 Landmark Dining, Inc. (small specialty restaurant business - 212 employees) Business
2004 Sandy Hill School District (large education institution - 12,687 staff members) Education
2003 GeoOrb Polymers (large manufacturer of polymer raw materials - 978 employees) Business
2002 CapStar Health System (not-for-profit health care system - 4,981 staff members) Health Care
2001 TriView National Bank (small financial services organization - 625 employees) Business
2000 Coyote Community College (educational organization - 1,300 staff members) Education

1999

Collin Technologies (small manufacturing)

Business

1998

Gemini Home Health Services (for-profit health care services organization - 643 staff)

Health Care

1997

Gateway Estate Lawn Equipment Co. (tractor manufacturing organization - 1,650 employees)

Business

1996

Southwest Systems Solutions (computer systems service organization - 103 employees)

Business

1995

Colony Fasteners (fasteners manufacturing organization - 9,941 employees)

Business

1995

Midstate University (university educational organization - 3,000 staff members)

Education

1995

Mountainview Health Systems (sanatorium health care organization - 1,402 staff)

Health Care

1994

Great Northern (insurance service organization - 1,500 employees)

Business

1993

Varifilm (plastic film manufacturing organization - 6,280 employees)

Business

1992

Collin Technologies (printed circuit board manufacturer - 178 employees)

Business

1992

Incomparable Hotels, Inc.* (187 hotels - 51,000 employees)

Business

1992

Peerless Products Corp.* (Roofing materials manufacturer - 3,800 employees)  

Business

1992

Better Bug Company* (Insect and pest extermination service - 357 employees)

Business

1992

Superior Electronics Systems* (Electronics manufacturing organization - 42,000 employees)

Business

1992

Liberty Bank II (financial services organization - 750 employees)

Business

1991

Alpha Telco (telecommunications service organization - 22,268 employees)

Business

1991

Herton Technology - (colorants manufacturing organization - 1,800 employees)

Business

1991

Plumbing Fixtures Division* (manufacturing organization - 3,800 employees)

Business

1991

Applisoft Corporation* (software and service organization - 1,000 employees)

Business

1991

Superior Telemarketing* (telephone-based marketing services organization - 2,115 employees)

Business

1991

Chem-A-Co* (chemical manufacturing organization - 7,200 employees)

Business

1991

Utility Boiler Division* (boiler manufacturing organization - 11,50 employees)

Business

1990

Liberty Bank (financial services organization - 590 employees)

Business

1990

Dexco Corporation (manufacturing organization - 4,200 employees)

Business

1989

Interstate Telephone Company (service organization - 35,400 employees)

Business

1989

Specialty Metals (manufacturing organization - 2,200 employees)

Business

1989

PlexiCorp (manufacturing organization - 4,120 employees)

Business

1989

Mortality Life and Casualty (insurance service organizations - 18,500 employees)

Business

1988

Ace Plastics Company (plastics manufacturing organization - 2,000 employees)

Business

1988

Executive Park Hotel and Convention Center (hotel service organization)

Business

 

Free links to all Baldrige Case Studies from 2010 through the current version

(See all resources below and more at: Baldrige Excellence Tools and Resources Home)

MISSION: Accelerating organizational improvement beyond the capabilities of all the Business Excellence approaches combined. Paul Steel

 

Baldrige Case Studies Availability