Baldrige Site Visit Preparation
Your organization has invested significant resources to prepare for an all important site visit based on the Baldrige Criteria. If you are using or considering using a consultant, ask if they have worked with more Baldrige and other national quality award recipients than anyone else in the past five years. Ask if they ever served as a Baldrige Site Visit Team Leader for the Baldrige Award four times. Ask if they have successfully helped prepare applicants and winners (e.g., Baldrige Award, European Quality Award (EFQM), Japan Quality Award, New Zealand Business Excellence Award (NZBEF), Indonesian Quality Award). They can't compete with the number of winners I have worked with and assessed but my fee is competitive.
A simulated site visit can be done in a few of days including the real-time coaching necessary to prepare you in a manner that enables you to become confident, to enjoy the site visit experience, and most importantly to receive a valid outcome.
Click here to order the 2008 Baldrige Site Visit Preparation Guide.
Here are some photos from site visits at Premier, Bronson, and in Saudi Arabia.
Curt Reimann (Father of the Baldrige Award) serves as Overseer to
Paul Steel's 2008 international site visit team
including Lori Kirkland and Roy Bauer.
Paul
Steel, Lori Kirkland, and Thom Schamberger at
Premier, Inc. internal site
visit
Lori Kirkland, Michele Serbenski, and
Paul
Steel at
Bronson internal site visit
Paul
Steel and Lori Kirkland at Saad Specialist Hospital site visit -
Click to see the
special
"after photo" in Saudi Arabian national attire
When you have the experience of leading a Baldrige Team on a Site Visit four times, leading internal site visit teams more than 100 times internationally, and preparing organizations for site visits more than 85 times, you gain an in-depth understanding of what is most important from both perspectives. I would appreciate the opportunity to share what I have learned with your organization. Paul Steel.
Click here to order the 2008 Baldrige Site Visit Preparation Guide.
|
President,
Total Quality
Inc (see
sample of TQI
services users worldwide) Phone/SMS (Saudi Arabia/Middle East): +96655 3456 983 Phone/SMS (UK/Europe): +44 7924 433593 Phone/SMS (Singapore/Asia): +65 9892 2441 Phone/SMS (Kuala Lumpur/Asia): +6017 234 2453
Fax (Seattle/US): + 1 425 818 4978 |