Baldrige Site Visit Preparation

Your organization has invested significant resources to prepare for an all important site visit based on the Baldrige Criteria. If you are using or considering using a consultant, ask if they have worked with more Baldrige and other national quality award recipients than anyone else in the past five years. Ask if they ever served as a Baldrige Site Visit Team Leader for the Baldrige Award four times. Ask if they have successfully helped prepare applicants and winners (e.g., Baldrige Award, European Quality Award (EFQM), Japan Quality Award, New Zealand Business Excellence Award (NZBEF), Indonesian Quality Award). They can't compete with the number of winners I have worked with and assessed but my fee is competitive.

 A simulated site visit can be done in a few of days including the real-time coaching necessary to prepare you in a manner that enables you to become confident, to enjoy the site visit experience, and most importantly to receive a valid outcome.

Click here to order the 2008 Baldrige Site Visit Preparation Guide.

Here are some photos from site visits at Premier, Bronson, and in Saudi Arabia.

Curt Curt Reimann (Father of the Baldrige Award) serves as Overseer to Paul Steel's 2008 international site visit team including Lori Kirkland and Roy Bauer.

Paul Steel, Lori Kirkland, and Thom Schamberger at Premier, Inc. internal site visit

Lori Kirkland, Michele Serbenski, and Paul Steel at Bronson internal site visit

Paul Steel and Lori Kirkland at Saad Specialist Hospital site visit - Click to see the special "after photo" in Saudi Arabian national attire

When you have the experience of leading a Baldrige Team on a Site Visit four times, leading internal site visit teams more than 100 times internationally, and preparing organizations for site visits more than 85 times, you gain an in-depth understanding of what is most important from both perspectives. I would appreciate the opportunity to share what I have learned with your organization. Paul Steel.

Click here to order the 2008 Baldrige Site Visit Preparation Guide.

Contact me directly for more information on how I can serve your organization.

Paul Steel 2008Paul Steel - original 1988 NIST Baldrige National Quality Award Examiner, longest serving active member of NIST Board of Examiners. 2008 NIST Baldrige Senior Examiner trained, EFQM experienced, and a management systems consultant since 1981.

President, Total Quality Inc (see sample of TQI services users worldwide)
1432 187th Avenue NE, Bellevue, WA 98008 USA
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