BALDRIGE SCORING SYSTEM

Click on any term in blue below to Hyperlink to its definition, detailed description, and/or examples.

The 2008 Baldrige Scoring Guidelines have changed. Click on the 2008 SCORING GUIDELINES links: BUSINESS, PUBLIC SECTOR and other NONPROFIT; HEALTH CARE; EDUCATION to see what has changed and if you agree with the changes.

The scoring of responses to Criteria Items (Items) and Award applicant feedback are based on two evaluation dimensions: (1) PROCESS and (2) RESULTS. Criteria users need to furnish information relating to these dimensions. Specific factors for these dimensions are described below. Links to the Process and Results Scoring Guidelines are also provided below.

How to Evaluate a Process Item

Process Evaluation Dimensions (A-D-L-I)

Approach

Deployment

Learning

Integration

How to Evaluate a Results Item

Results Evaluation Dimensions (Le-T-C-I)

Levels (Performance)

Rate/Breadth of Trends

Comparisons

Integration

2008 Actionable PROCESS Scoring Guidelines
(Business, Nonprofit, Education and Health Care Color-Actionable Versions)

2007 Actionable PROCESS Scoring Guidelines
(Business, Nonprofit and Health Care Color-Actionable Versions)

2006 Process Scoring Guidelines

2006 Business and Nonprofit PROCESS Version

2005 Process Scoring Guidelines

Business Version (Color-coded)

  • Education Version (Color-coded)

  • Health Care Version (Color-coded)

  • 2008 Actionable RESULTS Scoring Guidelines
    (Business, Nonprofit, Education and Health Care Color-Actionable Versions)

    2007 Actionable RESULTS Scoring Guidelines
    (Business, Nonprofit and Health Care Color-Actionable Versions)

    2006 Results Scoring Guidelines

    2005 Results Scoring Guidelines

    Business Version (Color-coded)

  • Education Version (Color-coded)

  • Health Care Version (Color-coded)

  • Scoring System Resource Guides:

    Contact me directly for more information on how I can serve your organization.

     

    Paul Steel Original 1988 Baldrige Examiner, longest serving active member of Board of Examiners, 2008 Baldrige Senior Examiner trained and Management Systems consultant since 1981.

    President, Total Quality Inc (see sample of international organizations using TQI Baldrige services and/or software)
    1432 187th Avenue NE, Bellevue, WA 98008 USA
    Phone/SMS (Seattle/Americas):  +1 425 444 4386

    Phone/SMS (Saudi Arabia/Middle East): +96655 3456 983

    Phone/SMS (UK/Europe): +44 7924 433593

    Phone/SMS (Singapore/Asia): +65 9892 2441

    Phone/SMS (Jakarta/Asia): +6281 5903 5846

    Fax (Seattle/US):    + 1 425 818 4978
    Email:   tqi@msn.com

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