BALDRIGE SCORING SYSTEM

Click on any term in blue below to Hyperlink to its definition, detailed description, and/or examples.

See the improvements in the 2010 Baldrige Health Care Scoring Guidelines

See the improvements in the 2010 Baldrige Business, Public Sector, and Other Nonprofit Scoring Guidelines

Click on the 2008 SCORING GUIDELINES links: BUSINESS, PUBLIC SECTOR and other NONPROFIT; HEALTH CARE; EDUCATION to see what has changed and if you agree with the changes.

The scoring of responses to Criteria Items (Items) and Award applicant feedback are based on two evaluation dimensions: (1) PROCESS and (2) RESULTS. Criteria users need to furnish information relating to these dimensions. Specific factors for these dimensions are described below. Links to the Process and Results Scoring Guidelines are also provided below.

Serving organizations serious about achieving or sustaining unsurpassed excellence. Paul Steel