Baldrige International

The EFQM, Baldrige and other excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This Baldrige International webpage celebrates these wonderful experiences with photos and more importantly by sharing what I have learned. Paul Steel

If I could choose the most important knowledge and experience that I have gained it would be how to effectively implement a Total Integrated Management System of Best Practice Processes.

Please join me at one of my upcoming 2008 Baldrige presentations, seminars, and conferences:

• Kuala Lumpur, Malaysia - Achieving World-Class Health Care Excellence 14-15 July 2008 (Kuala Lumpur Convention Center) - sponsored by APHM (Association of Private Hospitals of Malaysia)

• Singapore - Systems Management for Organizational Excellence - 22 July - Sponsored by SPRING (Standards, Productivity and Innovation Board)

• Singapore - Excellence Sharing Workshop - 23 July - Sponsored by Singapore Ministry of Education

• Jakarta, Indonesia - Achieving World-Class Education Excellence - 25 July 2008 - Sponsor: Universitas Pelita Harapan (main campus - Tangerang, Banten)

• Jakarta, Indonesia - Organizational Process, Innovation and Improvement Excellence - 26 July 2008 - Sponsor: Universitas Pelita Harapan - (Post Graduate Campus)

• Bangkok, Thailand - World-Class Excellence in the Automotive Sector - 11 August 2008 - sponsored by APO (Asian Productivity Organization, Tokyo)

• Tehran, Iran - The Evolution of World-Class Excellence - 24 August 2008 - speaker sponsored by ISQM (Iranian Society of Quality Managers) and APQO (Asian Pacific Quality Organization)

• Kuala Lumpur, Malaysia - Baldrige Self-Assessment Training - TBD October (JW Marriott, KL) - sponsored by IBN

• Dubai, United Arab Emirates - Achieving World Class Excellence Using the EFQM and Baldrige Criteria - TBD October 2008 - sponsored by IBN

Seminar Brochures: Health Care Seminar Brochure - Education Excellence Seminar Brochure - Business Excellence Seminar Brochure - Public Sector Excellence Seminar Brochure  

Other 2008 Major International Seminar and Symposium Events

 'Achieving Business Excellence' Seminar for Asian business executives - 14-15 February 2008 - Kuala Lumpur, Malaysia

  'Achieving Education Excellence' Seminar for Asian education leaders - 18-19 February 2008 - Kuala Lumpur, Malaysia

 'Achieving Health Care Excellence' Seminar for Asian health care leaders - 21-22 February 2008 - Kuala Lumpur, Malaysia

  'Achieving Health Care Excellence' Seminar for Asian health care leaders - 25-26 February 2008 - Kuala Lumpur, Malaysia

'Criteria for Performance Excellence Symposium' for Middle Eastern business leaders with Dr. Curt Reimann, Lori Kirkland and Paul Steel - 19 March 2008 - Al Khobar, Saudi Arabia

'Systems Engineering Seminar' - 8-10 April 2008 - Bangkok, Thailand

'Systems Management for Organizational Excellence Seminar' - 11 April 2008 - Bangkok, Thailand

'Achieving Public Sector Excellence' Seminar for Asian public sector leaders - 14-15 April 2008 - Kuala Lumpur, Malaysia

Please contact me directly for information on my next seminars or how to host a public or in-house seminar.

Photos and descriptions from some earlier major seminars:

'Sharing From Expert' Symposium led by Paul Steel - March 2007 (Jakarta, Indonesia) - sponsored by the Indonesian Ministry of State-Owned Companies' and the Indonesian Quality Award administrators (FEB BUMN)

Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire after 'Achieving World-Class Excellence' presentation - April 2007, Al Khobar, Saudi Arabia.

Paul Steel delivers 'The Evolution of Excellence' presentation to the government quality and productivity awards leaders from more than 20 Asian nations at the Asian Productivity Organization (APO) 'Managing NPOs Challenges in the 21st Century' Conference' - November 2006 (Kuala Lumpur, Malaysia)

Malaysian Office of the Prime Minister Planning Department (MAMPU) 'Strategic Planning Excellence' Seminar - 2006 Kuala Lumpur, Malaysia

Malaysian and Singapore Quality Award Winners 'Enhancing Competitiveness' Seminar - June 2006 - Keynoter: Paul Steel

Paul Steel in Dubai, United Arab Emirates in December 2005 at his 'EFQM and Baldrige Best Practices' Symposium.

'Reinventing Indonesia' address given to hundreds of Indonesian CEOs by Paul Steel at the first Indonesian Quality Award (IQA) Ceremony in Bali - September 2005

Tata CEOs: 'Global Insight into Business Excellence Practices' Seminar - Mumbai, India - Paul Steel

'Effective Design, Development and Implementation of an Internal Quality Award' Presentation - London, United Kingdom - Paul Steel

Dr. Curt Reimann (First Director ('Father') of the Baldrige National Quality Award) serves as Overseer to a 2008 international Baldrige site visit team led by Paul Steel.

The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links below to see some of the many interesting people I have worked with and some of the enjoyable events that I have been fortunate to participate in:

International Services Examples

Baldrige Self-Assessment Training: Latin America; Saudi Arabia; Indonesia; Kuala Lumpur, Malaysia; Pune, India; Manila, Philippines; London, UK

Baldrige Application Development Training:    Al Khobar, Saudi Arabia; San Juan, Puerto Rico; Virginia, US

National Examiner Training:    Indonesia, Malaysia, New Zealand

Senior Leader Presentations:    Al Khobar, Saudi Arabia; Petaling Jaya, Malaysia; Indonesia

Baldrige Best Practices Seminar:    Bangkok, Thailand; Dubai, United Arab Emirates; Kuala Lumpur, Malaysia

New Project Launch Meetings:    Doha, Qatar, Saudi Arabia, Kuwait City, Kuwait

Baldrige Site Visits:    Al Khobar, Saudi Arabia; Kalamazoo, MI-US; Charlotte, NC-US; Jakarta, Indonesia

Government Consultation: Malaysian Prime Minister's Planning Department-Kuala Lumpur, Malaysia

National Quality Award Judges Training: Kuala Lumpur, Malaysia

Internal Quality Award - Core Team Training: London, United Kingdom (UK)

Baldrige Excellence Tools

The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:

3) Baldrige 2008 GLOSSARY HD and REFERENCE GUIDE:   GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand 

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 240 international training and consulting assignments including:

Resources

Training

Best Processes

Application

International

Seminars & Conferences

Total Integrated Management System

Software

Criteria

Consulting

TQI

I am pleased to announce my recent reappointment as Judge/Examiner for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards.  Paul Steel