Baldrige Excellence International
International quality and excellence award tools and resources from the most experienced source
24-25 April 2012 Global Excellence Conference in Dubai
Dr. Curt Reimann ('Father' of the Baldrige Award) will keynote this Global Excellence Conference sponsored by the Dubai Chamber of Commerce. It will held at the resort (shown in second photo) rated best in the world several of the last ten years. Learn more about the agendas and benefits of attending by clicking here on the events announcement
Contact Information: PT. MUMA; Address: Jl. Beunteur
No. 1
Email:
Best@PT-Muma.com Phone : +62-22-7337447
It does not get any better than being selected to guide the development of the Asian Productivity Organization's manual to train the Business Excellence Consultants in most Asian nations including members from Japan, Singapore, Malaysia, Philippines, Mongolia, Thailand, Fiji, Taiwan, India, Cambodia, Vietnam, Sri Lanka, and Pakistan.
MISSION: Accelerating organizational improvement beyond the capabilities of all the Business Excellence approaches combined.
Enjoy the photos from organizations in some of the more than 30 countries that have invited me to contribute to their pursuit of excellence
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New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Criteria
2012 Baldrige Criteria for Performance Excellence versions with and without changes highlighted
See the hundreds of the multiple Criteria requirements that have been deleted from the previous version

2010 MRM Dubai Business Award Jury - HE
There is no reason to not have fun as exemplified at this "Education's Journey to World Class Excellence" Seminar at the Malaysia's largest university
Mayor of Santiago endorses Baldrige Criteria for Performance Excellence - he personally uses the Chilean version to manage government (Santiago, Chile - November 2010)
Working with quality gurus Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years and working with most of the major quality and excellence awards in the world
The Baldrige, EFQM, Australian, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations in more than 30 countries for over 20 years and also from working with quality gurus Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel
Baldrige Training → Thousands more people trained in Self-Assessment than the Baldrige Award Program! Learn more about Baldrige Training
Paul Steel invited to hold Malaysian Prime Minister's Quality Award at UiTM (Universiti Teknologi Mara) in front of Malaysian Ceremonial Kings
IRAN: Dr. Hesam Aref Kashfi (President, Iranian Society for Quality) and Paul Steel and scenes from ISQM-APQO 9th Conference of Quality Managers in Tehran

SINGAPORE: SPRING International Assessor role and Ministry of Education Assessor Best Practice Sharing Workshop
A new and improved approach to the old Baldrige Framework - from the perspective of its systems and processes
A Total Integrated Excellence System
Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
The core process approach enables organizations to accelerate their overall rate of improvement beyond today's continuous improvement and Business Excellence approaches.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you and/or visit with you.
INDIAN ORGANIZATIONS: Tata TQMS Senior Assessor Training, Global Indian International School, Tata Steel Thailand and Aditya Birla (Thai Acrylic Fibre)
THAILAND: TQA Leaders and TQA Launch Ceremony and Presentation - PTT CEO, PTT President, and Paul Steel - PTT is Thailand's largest company. Also, Dr. Areepong Bhoocha-oom, Director General Thailand Ministry of Finance and Paul Steel
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Achieving Excellence in Higher Education - top education leaders from Ahlia University (Bahrain), University of Jordan, Qatar University, Australian College Kuwait, Jubail Industrial College and the Bahrain Quality Assurance Authority for Education and Training (QAAET) with Paul Steel
SAUDI ARABIA: Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire after 'Achieving World-Class Excellence' presentation, Al Khobar, Saudi Arabia.
Classic 'Quality Gurus Summit' photo (Click on photo for larger version)