Baldrige Excellence - United Kingdom (UK)

Baldrige Excellence: United Kingdom (UK)

Baldrige and EFQM excellence resources and consulting services for the UK (United Kingdom)

England has always been a special place for me to work. My first project was to train, assess, consult, and prepare Xerox of Europe to apply for the European Quality Award sponsored by EFQM. Xerox's success in winning the first European Quality Award led to other enjoyable projects including working with IBM United Kingdom in Warwick.

1992 London Xerox 1992 Xerox of Europe 1992 Compleat Angler - Xerox

David Hutchins of David Hutchins International (UK Juran Institute) and Paul Steel - speakers at 2008 ISQM-APQO Conference

Steve Unwin of Access to Excellence (UK) and Paul Steel - speakers at 2008 ISQM-APQO Conference

Paul Steel with Agility Logistics Baldrige Internal Excellence Award Planning Core Team (London)

'Effective Design, Development and Implementation of an Internal Quality Award' Presentation - London, United Kingdom - Paul Steel

Key Baldrige Excellence Tools and Services Links

Baldrige Consulting Services

(Available for the Business, Nonprofit - Public Sector, Education and Health Care Criteria in most cases)

Training:	Most experienced Baldrige trainer - I have trained thousands more people in Self-Assessment than the Baldrige Award Program since 1988 - same 3-day format and same materials as Baldrige.
Application Development:	Make your first draft your final draft using my experience, integrated Criteria Response Templates, and Baldrige Best Practice Process Models. Finish it about two weeks and not several months.
Assessment:	Diligence, objectivity, an actionable feedback report, and unsurpassed experience since year one of the Baldrige Award Program. I have assessed more than 20 national Baldrige Criteria-based award winners since 2007 - no one else comes close. Breakthrough: If you use the interview assessment approach, the information captured can be used to generate the final draft of your application saving you months of painful writing.
Site Visit Preparation:	Preparation guidance and simulation (mock site visit) - A Baldrige site visit should be a positive and fun experience for your organization
Going Beyond Baldrige:	Baldrige Award winners only score about 600 out of 1,000 possible points. Scoring significantly above 800 is easier, faster and much less costly than continuously improving to 600 when you implement a Total Baldrige Integrated Excellence System - custom designed for public sector, healthcare, education, and private sector organizations. You need to see a demonstration that will convince you that no other Baldrige consultant is capable of providing this - though they may try verbally. Ask them to demonstrate it. They cannot [Full Stop]. They will likely try to 'dumb you down' to a slow and resource intensive continuous improvement approach.

2010 Schedule of Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches
Baldrige Excellence Tools
2010 Baldrige Criteria: See the improvements in the only INTEGRATED versions of the Baldrige Criteria available anywhere.

The 2010 Business, Public Sector and other Nonprofit Criteria are now easier to understand and totally integrated

The 2010 Health Care Criteria are now easier to understand and totally integrated

Baldrige International

Enjoy the photos from organizations in some of the more than 30 countries that have invited me to contribute to their pursuit of excellence

Baldrige Excellence international - work/strong and photo links

Asia	Middle East	Europe	Latin America	Australasia
Brunei	Bahrain			Australia
China	Jordan	Belgium	Costa Rica	New Zealand
India	Kuwait	Denmark	Puerto Rico
Indonesia	Qatar	Germany		North America
Japan	Saudi Arabia	Ireland		Canada
Malaysia	Dubai - United Arab Emirates	Italy	South America	United States
Philippines		Netherlands	Brasil / Brazil
Singapore	Eurasia	United Kingdom	Chile	AFRICA
Taiwan	Iran			Nigeria
Thailand				Mauritius

Having served as a Baldrige Senior Examiner in three decades and as an EFQM assessor for Xerox of Europe, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 275 international training and consulting assignments.

Serving organizations serious about achieving and/or sustaining unsurpassed excellence.

INTEGRATED CRITERIA	CRITERIA RESPONSE TEMPLATES	BALDRIGE TOOLS & RESOURCES	BALDRIGE INTERNATIONAL
SEMINARS, WORKSHOPS	Paul Steel - longest serving Baldrige Examiner. 2009 Senior Examiner trained, EFQM, and a management systems consultant since 1981. Paul has assessed 21 national award winners since 2007 - more than anyone President, Total Quality Inc (sample of TQI services users) Phone - Seattle +1 425 444 4386; Dubai/Middle East: +971 5042 3744; UK: +44 7924 433593; Singapore: +65 9892 2441; Kuala Lumpur: +6012 6368 924 Fax (Seattle/US): + 1 425 818 4978; Email: ToQual@Gmail.com		TRAINING
CONSULTING			SITE VISIT PREPARATION
ASSESSMENT			EDUCATION FOCUS
GAP ANALYSIS			HEALTH CARE FOCUS
COMPARISON METRICS			CASE STUDIES
APPLICATION DEVELOPMENT			WINNERS' APPLICATIONS
SOFTWARE	INTEGRATED EXCELLENCE SYSTEMS	BEST PRACTICE PROCESS MODELS	BALDRIGE STORE

I am pleased to announce my reappointment as Judge/Examiner for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards. Paul Steel