Baldrige - EFQM Excellence International: Dubai, United Arab Emirates (UAE)

Simply stated, I believe the popularity and value of my assessments, training and consulting is due to the effective sharing of what I have learned from assessing several of the world's best organizations. I have assessed twelve national and international excellence award winners (Baldrige and EFQM) since 2007 - far more than anyone else. More than the valuable knowledge I gain from this insight, I enable participants to actually use what they learn when they return to their organization. I do this by demonstrating the tools they need and train them using simulated exercises. This includes demonstrating the best process management technology I developed and providing this technology at no extra charge. This tool guides any organization step-by-step to achieving world-class excellence.

My first ties to Dubai include conducting a joint EFQM and Baldrige Best Practices Seminar. The interest of the participants from Saudi Arabia, Qatar, Kuwait, and Bahrain led to several enjoyable consulting experiences in the Middle East since that seminar. The photo below was taken at that first eventful seminar

Paul Steel in Dubai, United Arab Emirates in at his EFQM and Baldrige Best Practice Processes Workshop

2009 Achieving Excellence in Higher Education - top education leaders from Ahlia University (Bahrain), University of Jordan, Qatar University, Australian College Kuwait, Jubail Industrial College and the Bahrain Quality Assurance Authority for Education and Training (QAAET) with Paul Steel in Dubai

I have made 18 visits and worked 28 weeks in the Middle East since early 2006 and it has become a second home for me since first working in Bahrain in 2000. Please enjoy the photos from Dubai and several other special photos and excellence resources below.

Dubai, May 2009: Dr. James Harrington and Paul Steel at offices of Harrington Middle East part of the Bin Zayed Group.  (Click to see historic photo of us after our meeting with the Leader and Cleric of Iran's High Committee of the Iran Supreme Council).

2009 is off to a fast start: 

The Evolution of Leadership Excellence - keynote speaker Paul Steel on 6 January 2009 at SPRING SQI - SQA Symposium - Singapore

Paul Steel shown at EFQM-Baldrige Best Practice Processes Workshop - Bahrain Polytechnic, 14-15 January 2009

Achieving World-Class Public Sector Excellence Seminar - 10-11 February 2009

Achieving World-Class Education Excellence Seminar - 12-13 February 2009

 Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire after 'Achieving World-Class Excellence' presentation - April 2007, Al Khobar, Saudi Arabia.

Don't settle for only certification CEUs when you can also receive graduate credit towards a university degree from my Baldrige training.

2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

Note: Most Sessions Include my Total Integrated Management System Best Processes Software and Training in How to Use It.

• Singapore - Achieving Leadership Excellence - Keynote speaker - 6 January 2009 - sponsored by SQI and SPA (SPRING) Singapore

• Bahrain - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: Bahrain Polytechnic 14-15 January 2009

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 10-11 February 2009 (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Education Excellence Seminar - 12-13 February (JW Marriott, KL)

• Singapore - Educational Institution Assessment Practices Sharing Session - 4 March 2009 - sponsored by Singapore Ministry of Education (MOE)

• Bangkok, Thailand - Launch of PTT World-Class Excellence Project - Bangkok - 6 March 2009 - sponsored by PTT Thailand

• Bangkok, Thailand - Ministry of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand Ministry of Finance (MOF)

• Bangkok, Thailand - Ministry PTT of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MO

• Singapore - International Center of Educational Excellence Launch - 11 May 2009 - sponsored by Global Indian International School

• Dubai UAE - Achieving World-Class Education Excellence Workshop - 26-28 May 2009 - sponsored by IBN - Brochure

• Jakarta, Indonesia - Business Excellence Conference Sharing On Excellence Presentation - 18 June 2009 - sponsored by FEB BUMN - Indonesian Quality Award (IQA)

• Kuala Lumpur, Malaysia - Leadership Excellence for Health Care presentation by Paul Steel 21 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)

• Kuala Lumpur, Malaysia - Malcolm Baldrige for Health Care Workshop with Kathy Harris of Mercy Hospital and Paul Steel 23 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 13-14 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - August (TBD) 2009 - sponsored by Landis Institute

• Penang, Malaysia - Achieving World-Class Education Excellence Seminar - (TBD) 2009 - sponsored by Universiti Utara Malaysia

• Kuala Lumpur, Malaysia - Baldrige Self-Assessment Training - 11-13 September 2009 - sponsored by IBN International (JW Marriott, KL)

• Santiago, Chile - Achieving National Excellence - September (Tentative) - sponsored by ChileCalidad

• Mexico City, Mexico - International Excellence Achievement Progress - 7-9 October 2009 - sponsored by IAPQO

• Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: King Abdulaziz University - 11-14 October 2009

• Bahrain - Transitioning from Benchmarking to an Integrated System of Best Practice Processes - Bahrain - sponsored by Global Benchmarking Network - 27-28 October 2009 (Tentative)

• Shanghai, China - The Evolution of Management System Excellence - sponsored by the Shanghai Academy for Quality and the International Academy for Quality - 5 November

• Bahrain - Baldrige for Education Public Seminar - sponsored by  Bahrain Quality Assurance Authority for Education and Training - 2009 (dates Tentative)

• Abu Dhabi, UAE - Baldrige Excellence Program - sponsored by Abu Dhabi University Institute for Executive Development dates TBD

• Singapore - Addressing Global Business Excellence Challenges - 3-4 November (tentative) - sponsored by SPRING Singapore

• Dubai UAE - Organizational Excellence Seminars - November - December 2009 - in affiliation with Dubai School of Government

• Tehran, Iran - Achieving World-Class Excellence in a Challenging Global Economy - Sponsored by United Nations Industrial Development Organization (UNIDO) and Iranian Ministry of Industry and Mines - 23-24 November

• Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City - dates TBD

Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

Dr. Curt Reimann (First Director ('Father') of the Baldrige National Quality Award) serves as Overseer to Paul Steel's 2008 international Baldrige site visit team in Saudi Arabia.

Paul Steel's Recent Major Seminar, Conference and Symposium Links

Other 2008 Major International Seminar and Symposium Events

'Criteria for Performance Excellence Symposium' for Middle Eastern business leaders with Dr. Curt Reimann, Lori Kirkland and Paul Steel - 19 March 2008 - Al Khobar, Saudi Arabia

Paul Steel with Baldrige Site Visit Team - Saudi Arabia

Paul Steel with Baldrige Site Visit Team in Saudi National Attire - Saudi Arabia

Paul Steel Senior Leader assessment findings presentation - Al Khobar, Saudi Arabia

Paul Steel Visit to Qatar Telecom (Qtel) Headquarters in Doha, Qatar

Paul Steel visit to Agility (Formerly PWC) Logistics -- Safat, Kuwait

Photo: Paul Steel Batelco Baldrige Project - Manama, Bahrain (2000-2002)

I salute the Middle East Quality Association (MEQA) for its rapid rise to world prominence among quality award organizations. MEQA is sponsored by e-TQM College. Paul has served EFQM as a multinational winner trainer and consultant and worked extensively with Dr. Armand Feigenbaum who was honored at the first Middle East Quality Association (MEQA) Conference in Dubai, UAE.

The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links and photos below to see some of the many interesting people I have worked with and some of the enjoyable events that I have been fortunate to participate in:

Baldrige Excellence Tools

The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:

 3) Baldrige GLOSSARY HD and REFERENCE GUIDE:   GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand 

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:

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