Business Excellence: United Arab Emirates (UAE) - Abu Dhabi and Dubai
Business Excellence tools and resources for Dubai and Abu Dhabi UAE from the most experienced source
Stunning US and International Decline of Business Participation in the
Baldrige Award
The Baldrige Award which was
created by President Reagan to be a world-class business
excellence award to improve America’s competitiveness. The
bad news is that the graphic below shows
“Zero Participation” after strong initial participation.
Baldrige-based business excellence awards are also declining rapidly internationally based on my work with more than 30 national awards in the past three years. EFQM is now the clear leader of the majority of nations.
2012 Business Leadership Excellence Seminar sponsored by the Dubai Chamber (February 2012)
Dubai Chamber of Commerce Chairman Global Excellence Conference Recognition (2011)
2011 MRM International Excellence Conference - Panel Chairman
MRM Dubai Business Award where I was privileged to serve on the jury with HE :
MRM Dubai Business Award Jury - HE
Baldrige-based improvement accelerated and made practical from the most experienced source
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Top this!
Vodafone was my 11th telecommunications client in 11 different countries. I am pleased to report that all eleven achieved their project objectives . . . which for most of them was to win their 2013 national quality/excellence award . . . thank you Vodafone for keeping the streak alive . . . and, thank you for the special honor of inviting me to work with a truly outstanding organization that never stops improving.
2013 Asian Productivity Organization (APO) Quality Awards for Practitioners Workshop with 17 Asian Nations Represented
Honored and pleased immensely to serve as APO Technical Expert to this critically important workshop (23-27 September 2013 Bangkok)
It does not get any better than being selected to guide the development of the Asian Productivity Organization's manual to train the Business Excellence Consultants in most Asian nations including members from Japan, Singapore, Malaysia, Philippines, Mongolia, Thailand, Fiji, Taiwan, India, Cambodia, Vietnam, Sri Lanka, and Pakistan.
There is no place like Dubai . . .
Paul Steel at his first Dubai EFQM and Baldrige Best Practice Processes Workshop
The Baldrige, EFQM, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations in more than 30 countries for over 20 years and also from working with quality gurus Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel
Baldrige Training
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Dubai Achieving Excellence in Higher Education Seminar - top education leaders from Ahlia University (Bahrain), University of Jordan, Qatar University, Australian College Kuwait, Jubail Industrial College, Saudi Arabia and the Bahrain Quality Assurance Authority for Education and Training (QAAET)
Check out the 2013 -2014 Criteria Changes
Dr. James Harrington and Paul Steel at offices of Harrington Middle East in Dubai - part of the Bin Zayed Group.
Paul Steel at Emaar Medical Centre (world's largest health care clinic) with Lorna Linehan - Director
A new and improved approach to the old Baldrige Framework - from the perspective of its systems and processes
A Total Integrated Excellence System
Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
The core process approach enables organizations to accelerate their overall rate of improvement beyond today's continuous improvement and Business Excellence approaches.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you and/or visit with you.
I have made 24 work visits to the Middle East since early 2006 and it has become a second home for me since first working in Bahrain in 1999.
Enjoy the photos from organizations in some of the more than 30 countries that have invited me to contribute to their pursuit of excellence
Baldrige Excellence international - work and photo links |
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SAUDI ARABIA: Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire after 'Achieving World-Class Excellence' presentation, Al Khobar, Saudi Arabia.
IRAN: Paul Steel - Iran Ministry of Health Organizational Excellence Seminar (Total Integrated Health Care Management System) - Tehran
BAHRAIN: Paul Steel shown at EFQM-Baldrige Best Practice Processes Workshop - Bahrain Polytechnic
MALAYSIA: Paul Steel invited to hold Malaysian Prime Minister's Quality Award at UiTM (Universiti Teknologi Mara) in Shah Alam, Malaysia with Malaysian Ceremonial Kings Photos