Saudi Arabia Excellence
Excellence resources for KSA from the most experienced source
His Highness Mohammed Bin Rashid Al Maktoum Business
Award Recognition (2012 Dubai)
His Highness Mohammed Bin Rashid Al Maktoum Business Award Recognition (2012 Dubai)
Vodafone was my 11th telecommunications client in 11 different countries. I am pleased to report that all eleven achieved their project objectives . . . which for most of them was to win their 2013 national quality/excellence award . . . thank you Vodafone for keeping the streak alive . . . and, thank you for the special honor of inviting me to work with a truly outstanding organization that never stops improving.
Great news: You can now download an MS Word version of the Baldrige Criteria
New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Criteria in a format approved by more than 20 national award programs
2012 Baldrige Criteria for Performance Excellence versions with and without changes highlighted
See the hundreds of the multiple Criteria requirements that have been deleted from the previous version
MISSION: Accelerate the overall rate of organizational improvement and cost reduction beyond the capabilities of continuous improvement and Business Excellence approaches.
2010 MRM Dubai Business Award Jury - HE
Saudi Arabia has become a second home for me since first working in Bahrain in 2000. I made 14 visits to KSA and worked there for 27 weeks since early 2006. Please enjoy some of the many special photos and excellence resources below.
Dr. Harry Hertz (Director of Baldrige Award) with the first Baldrige Foreign Examiner from Middle East and Paul Steel at Baldrige Examiner Training - May 2008, Also shown with Dr. Curt Reimann - 'Father' of the Baldrige Award
Also, 2009 Saudi Examiners with Dr. Hertz, Dr. Reimann and Paul Steel
Paul Steel (third from right) with Baldrige Site Visit Team in Saudi National Attire after 'Achieving World-Class Excellence' presentation - Al Khobar, Saudi Arabia.
The Baldrige Management Model
A new and improved approach to the old Baldrige Framework - from the perspective of its systems and processes
A Total Integrated Excellence System
Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
The core process approach enables organizations to accelerate their overall rate of improvement beyond today's continuous improvement and Business Excellence approaches.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you and/or visit with you.
Paul Steel - Iran Ministry of Health Organizational Excellence Seminar (Total Integrated Health Care Management System) - Tehran - October 2009
Senior Bahrain education leaders shown at Achieving Excellence in Higher Education Seminar conducted by Paul Steel - including Saudi Jubail Industrial College Director - May 2009
Chief Executive and Director of Bahrain Quality Assurance Authority (QAA) for Education and Training shown with Paul Steel during Organizational Self-Assessment Exercise at 2009 Achieving Excellence in Higher Education Seminar
Paul Steel shown at EFQM-Baldrige Best Practice Processes Workshop - Bahrain Polytechnic, January 2009
Paul Steel internal quality award project launch visit to Agility Logistics -- Safat, Kuwait
Paul Steel Quality Strategy Visit to Qatar Telecom (Qtel) Headquarters - Doha, Qatar
Paul Steel Batelco Baldrige Project - Manama, Bahrain (2000-2002)
Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award, King Abdulaziz Quality Award, KAQA, and other quality awards experience to your organization's success as I have done for organizations in many countries and on more than 245 international training and consulting assignments including:
Serving organizations serious about accelerating their rate of organizational improvement and cost reduction.