Excellence International: Qatar

Simply stated, I believe the popularity and value of my assessments, training and consulting is due to the effective sharing of what I have learned from assessing several of the world's best organizations. I have assessed twelve national and international excellence award winners (Baldrige and EFQM) since 2007 - far more than anyone else. More than the valuable knowledge I gain from this insight, I enable participants to actually use what they learn when they return to their organization. I do this by demonstrating the tools they need and train them using simulated exercises. This includes demonstrating the best process management technology I developed and providing this technology at no extra charge. This tool guides any organization step-by-step to achieving world-class excellence.

I made 14 visits and worked 26 weeks in the Middle East since 20067 and it has become a second home for me since first working in Bahrain in 2000. Please enjoy these first two photos from Doha and many other special photos and excellence resources below.

Photo: Paul Steel shown during Visit to Qatar Telecom (Qtel) Headquarters in Doha, Qatar.

  Paul Steel shown at EFQM-Baldrige Best Practice Processes Workshop - Bahrain Polytechnic, 14-15 January 2009

(Photo: Doha - taken by Paul Steel from the Doha Four Seasons Hotel)

Dr. Harry Hertz (Director of Baldrige Award on right) with the first Baldrige Foreign Examiner from Middle East and Paul Steel at Baldrige Examiner Training - May 2008

Dr. Curt Reimann (First Director and 'father' of the Baldrige National Quality Award) serves as Overseer to Paul Steel's 2008 Saudi Arabian Baldrige site visit team that also included Lori Kirkland and Roy Bauer.

 2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

• Singapore - Achieving Leadership Excellence - Keynote speaker - 6 January 2009 - sponsored by SQI and SPA (SPRING) Singapore

• Bahrain - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: Bahrain Polytechnic 14-15 January 2009

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 10-11 February 2009 (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Education Excellence Seminar - 12-13 February (JW Marriott, KL)

• Singapore - Educational Institution Assessment Practices Sharing Session - 4 March 2009 - sponsored by Singapore Ministry of Education (MOE)

• Thailand - Launch of PTT World-Class Excellence Project - Bangkok - 6 March 2009 - sponsored by PTT Thailand

• Thailand - Ministry of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MOF

• Thailand - Ministry PTT of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MO

• Singapore - International Center of Educational Excellence Launch - May (TBD) 2009 - sponsored by Global Indian School

• Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - May (TBD) 2009 - sponsored by Landis Institute

• Brunei - Achieving National Excellence Using the Baldrige Criteria - Prime Minister's Office Departments - June (TBD) 2009

• Jakarta, Indonesia - Business Excellence Conference Sharing On Excellence Presentation - June (TBD) 2009 - sponsored by FEB BUMN - Indonesian Quality Award (IQA)

• Dubai UAE - Achieving World-Class Education Excellence Workshop - 26-28 May 2009 - sponsored by IBN - Brochure and registration

• Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: King Abdulaziz University - June 2009

• Penang, Malaysia - Achieving World-Class Education Excellence Seminar - July (TBD) 2009 - sponsored by Universiti Utara Malaysia

• Philippines - 'Oscars' Application Development Training - Manila - June (TBD) 2009 - sponsored by Lopez Group of Companies/First Philippines Holding Company

• Malaysia - Health Care Excellence presentation and workshop by Paul Steel 21-23 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)

• Kuala Lumpur, Malaysia - Baldrige Self-Assessment Training - 10-12 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 13-14 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Santiago, Chile - Achieving National Excellence - September (Tentative) - sponsored by ChileCalidad

• Mexico City, Mexico - International Excellence Achievement Progress - 7-9 October 2009 - sponsored by IAPQO

• Shanghai, China - The Evolution of Management System Excellence - sponsored by the Shanghai Academy for Quality and the International Academy for Quality - 3-5 November

• Bahrain - Transitioning from Benchmarking to an Integrated System of Best Practice Processes - Bahrain - sponsored by Global Benchmarking Network - 27-28 October 2009 (Tentative)

• Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City - dates TBD

Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

Paul Steel's Recent Major Seminar and Symposium Links

The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links and photos below to see some of the many interesting people in the Middle East I have worked with and some of the enjoyable events that I have been fortunate to participate in:

'Criteria for Performance Excellence Symposium' for Middle Eastern business leaders with Dr. Curt Reimann, Lori Kirkland and Paul Steel - 19 March 2008 - Al Khobar, Saudi Arabia

Paul Steel with Baldrige Site Visit Team - April 2007, Saudi Arabia

Paul Steel with Baldrige Site Visit Team in Saudi National Attire - April 2007, Saudi Arabia

Photo: Paul Steel Senior Leader Presentation to Saad - May 2006 Al Khobar, Saudi Arabia

Baldrige Self-Assessment Training September 2006, Saudi Arabia

Baldrige Application Development training in Saudi Arabia using EasyApp

Photo: Paul Steel "Achieving World-Class Excellence EFQM and Baldrige Best Practices Seminar in Dubai, United Arab Emirates - December 2005

Paul Steel project launch visit to Agility (Formerly PWC) Logistics -- September 2006, Safat, Kuwait

Photo: Paul Steel Batelco Baldrige Project - Manama, Bahrain (2000-2002)

Paul salutes the Middle East Quality Association (MEQA) for its rapid rise to world prominence among quality award organizations. MEQA is sponsored by e-TQM College. Paul has served EFQM as a multinational winner trainer and consultant.

Baldrige Excellence Tools

The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award, King Abdulaziz Quality Award, KAQA, and other quality awards experience to your organization's success as I have done for organizations in many countries and on more than 245international training and consulting assignments including:

EXCELLENCE RESOURCES

BALDRIGE  STORE

TRAINING

BEST PRACTICE PROCESSES

CRITERIA RESPONSE TEMPLATES

APPLICATION SUPPORT

BALDRIGE INTERNATIONAL

SEMINARS CONFERENCES

INTEGRATED EXCELLENCE SYSTEMS

EXCELLENCE TOOLS

ACTIONABLE CRITERIA

CONSULTING

ASSESSMENT

COMPARISON METRICS

CASE STUDIES

SITE VISIT PREP

BALDRIGE INTEGRATOR

ABOUT US

I am pleased to announce my appointment as Lead Judge/Assessor for the Asia Pacific Quality Organization (APQO).  Paul Steel