Baldrige Philippines
Baldrige excellence tools and resources for the Philippines from the most experienced source
What big changes are in the new 2011 - 2012 Baldrige Criteria?
Will the Criteria become more 'entrepreneurial' in nature?
Will the number of Results Items in Category 7 be reduced from 6 to 4?
Will all the 'What' questions be relocated to the Organizational Profile? Will the Organizational Profile questions be linked to the Criteria to improve understanding consistency?
Will the Customer Focus and Workforce Focus Categories be rewritten to remove the perceived redundancies?
Will the confusion related to 'work processes' and 'work systems' be effectively addressed?
Do we really need two similar Items in Category 6?
Will a relationship hierarchy be established among the terms: 'data', 'information', and 'knowledge'?
Will we see a 'Manufacturing' version of the Criteria to bring the original loyalists back into the fold?
The 2009 - 2010 Criteria have more words than the original 1988 Criteria and more than double the words when you include the explanatory notes. The highly regarded Singapore Criteria are Baldrige-based but have deleted more than 3,000 words. Maybe it is time to downsize?
Check back soon for the answers? Or, email ToQual@gmail.com now to request the 2011 - 2012 Criteria be sent to you as soon as they become available.
I first became involved in the Philippines when I was invited to help launch the 'Oscars' internal quality award for the Lopez Group of Companies/First Philippines Holding Company (FPHC) on 2002. My roles were to conduct a seminar in 'Best Practices in Achieving Excellence Using the Baldrige Criteria', to train the internal Oscars Award Examiners, and to provide guidance on how to conduct the award program. The Oscars received top management support from the start and it continues to enjoy this essential support today. Top senior leaders including Oscar Lopez participated and I was fortunate to be invited to dinner with him. He was most interested in learning about my experience with sustaining successful organizations.
Lopez FTPI Group Baldrige Examiner Training (SAT) Clark, Philippines (November 2007)
The Baldrige, EFQM, Australian, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel
Baldrige Excellence Tools
(Available for the Business, Nonprofit - Public Sector, Education and Health Care Criteria in most cases)
Introducing: OrgProfiler. The Organizational Profile (OP) is the basis for all Baldrige assessments. It is a set of "What" questions designed to capture the key attributes of your organization and to guide the assessors by informing them who you are, what you do, and what is important to your success. Everything else in the application needs to be compatible and integrated with it. OrgProfiler ensures that you completely and correctly input the necessary information which automatically integrates to all key topics. Many organizations pay consultants tens of thousands of dollars to help them write their OP. OrgProfiler costs only $95 and there is no consultant who can outperform it.
Click to order OrgProfiler online or call 425 957-1921 to order and have it shipped via email. Visa and MasterCard orders ship immediately upon receipt of payment. Bonus: A Free upgrade to the 2011 - 2012 OrgProfiler is included. For more information, visit: Application Development.
→ Thousands more people trained in Self-Assessment than the Baldrige Award Program!
Certification, CEUs, and university graduate credit available - Click to learn more; Download Baldrige Self-Assessment Workshop Brochure
→ Make Baldrige application writing easy with the Integrated Criteria Response Templates
Lopez Group Self-Assessment Training - Pasig City, Philippines (April 2008)
|
Baldrige Excellence Consulting Services (Available for the Business, Nonprofit - Public Sector, Education and Health Care Criteria in most cases) |
2004 Self-Assessment Training (SAT) participants Paul Steel conducted for FPHC (First Philippines Holding Company) in Manila, Philippines.
2010 Baldrige Criteria
These are the only truly INTEGRATED versions of the Baldrige Criteria available anywhere New Download BUSINESS-NONPROFIT-PUBLIC SECTOR VERSION or DOWNLOAD Health Care VERSION
The 2010 Business, Public Sector and other
Nonprofit Criteria are now in an easier
to understand and
totally
integrated format -
Download BUSINESS-NONPROFIT-PUBLIC SECTOR VERSION
The
2010 Health Care Criteria are now in an
easier to understand
and totally
integrated format -
DOWNLOAD Health Care VERSION
Want your own free copies of the totally integrated versions of the Baldrige Criteria for Performance Excellence? New DOWNLOAD BUSINESS - NONPROFIT VERSION or DOWNLOAD HC VERSION
(Note: EFQM Model also available)
The graphic below depicts the Baldrige Model in terms of its integrated processes and systems.
(Total Integrated Baldrige Excellence System)
Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you or visit with you.
Enjoy the photos from organizations in some of the more than 30 countries that have invited me to contribute to their pursuit of excellence
|
Baldrige Excellence international - work and photo links |
|
Asia |
Middle East |
Europe |
Latin America |
Australasia |
| Brunei | ||||
|
Jordan |
Belgium |
Costa Rica |
||
|
Germany |
North America |
|||
|
Ireland |
||||
|
South America |
||||
|
Netherlands |
||||
|
Eurasia |
AFRICA |
|||
|
Nigeria |
||||
|
Mauritius |
Serving organizations serious about achieving and/or sustaining unsurpassed excellence.
|
President,
Total
Quality Inc UK: +44 7924 433593; Singapore: +65 9892 2441; Kuala Lumpur: +6012 6368 924 Email: ToQual@Gmail.com |
|||
| EDUCATION FOCUS | |||
Mission: Provide excellence tools and services capable of accelerating the overall organizational improvement rate beyond the capabilities of today's continuous improvement and Business Excellence approaches.
I am pleased to announce my reappointment as Lead Judge/Assessor for the International Asia Pacific Quality Award (IAPQA). Paul Steel
