Baldrige Excellence International: New Zealand

Simply stated, I believe the popularity and value of my assessments, training and consulting is due to the effective sharing of what I have learned from assessing several of the world's best organizations. I have assessed twelve national and international excellence award winners (Baldrige and EFQM) since 2007 - far more than anyone else. More than the valuable knowledge I gain from this insight, I enable participants to actually use what they learn when they return to their organization. I do this by demonstrating the tools they need and train them using simulated exercises. This includes demonstrating the best process management technology I developed and providing this technology at no extra charge. This tool guides any organization step-by-step to achieving world-class excellence.

Breaking News: Kevin Riley becomes first Baldrige Foreign Examiner from NZBEF. It was great to reunite with Kevin in Gaithersburg after all these years since he hired me to assist him at Telecom NZ Yellow Pages.

 Kevin Riley - Harry Hertz - Paul Steel 090506 Paul Steel - Kevin Riley - Dr Curt Reimann 2009 Baldrige Examiner Training: Kevin Riley is shown with Dr. Harry Hertz, head of Indian Quality Award and myself (1st photo) and with Dr. Curt Reimann (Father of Baldrige Award) in 2nd photo

090105 Robin - Paul   SQI-SPQ Symposium 3  The Evolution of Leadership Excellence - keynote speakers Paul Steel and Robin Mann on 6 January 2009 at SPRING SQI - SQA Symposium - Singapore

080824 Robin Mann - Paul Steel Dr. Robin Mann and Paul Steel reminisce and discuss best practice integration strategy in Tehran (See other special photos from our Iran conference)

New: I am now authorized to offer university graduate credit in addition to CEUs with my training worldwide. Contact me for details.

2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

 

It has been very special to have been invited by the New Zealand Government to participate as strategist and trainer during the launch of both major national quality awards (NZBEA/NZBEF - New Zealand Business Excellence Foundation and PESA/BDQA) based on the Baldrige Criteria in 1993. This has led to onsite consulting with approximately 30 New Zealand organizations including Telecom Yellow Pages and to many valued and enduring friendships. Please enjoy some of the photos and excellence tools below.

 

(Photo: Auckland Harbor Ferry Terminal and Skyline - taken by Paul Steel)

Enjoy NZBEF Examiner photos from years past below:

  Curt Reimann - Paul Steel Dr. Curt Reimann ( 'Father' of the Baldrige National Quality Award) serves as Overseer to our 2008 international Baldrige site visit team including Lori Kirkland and Roy Bauer.

So, what have Lori and me been up to? See the special photos of us at the start/completion of a site visit in the Sahara:      Singapore:

FTPI National Systems Management Consulting Launch Launch Ceremony for three Thailand Government National Systems Management Consulting Projects - 29 July, 2008 Bangkok

Thai Acrylic Fibre Integrated Systems Management Consulting Project Thai Acrylic Fibre (Aditya Birla Group) Integrated Systems Management Consulting Project, Saraburi, Thailand - July 2008

Prince of Songkla University Hospital Prince of Songkla University Hospital Integrated Systems Management Consulting Project - Hat Yai, Thailand - August 2008

080805 Spansion Thailand Spansion Thailand - largest producer of flash memory - Integrated Systems Management Project - Bangkok, Thailand - August 2008

UPH BANNER PAUL STEEL  UPH Faculty Achieving World-Class Education Excellence - 25 July 2008 Lecture by Paul Steel at Universitas Pelita Harapan (main campus - Tangerang, Banten)

UPH Graduate Lecture Organizational Process, Innovation and Improvement Excellence Lecture by Paul Steel - July 2008 at Universitas Pelita Harapan - (Graduate Campus)

Paul Steel's Recent Major Seminar and Symposium Links

Dubai EFQM Baldrige Best Practices - Paul Steel          Paul Steel Business Excellence Conference  2008 Paul Steel Baldrige Education Excellence Conference  2008 Paul Steel Health Care Excellence Seminar  2008 Paul Steel Baldrige Health Care Excellence Seminar 2  2008 Paul Steel Business Excellence Symposium  Baldrige Public Sector Seminar KL Malaysia April 2008  Baldrige Systems Engineering Course Bangkok Thailand Paul Steel April 2008  Thailand Quality Award Seminar-Paul Steel-TQA 

The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links and photos below to see some of the many interesting people I have worked with and some of the enjoyable events that I have been fortunate to participate in:

Bahrain Brasil (Brazil) Canada Denmark
Dubai, United Arab Emirates (UAE) India Indonesia Iran
Italy Japan Kuwait Latin America (Puerto Rico)
Malaysia Mongolia Nepal Netherlands (Holland)
New Zealand Philippines Qatar Saudi Arabia
Singapore Thailand United Kingdom (UK) China

Congratulations to Malcolm MacPherson New Zealand's first Baldrige National Quality Award Foreign Examiner
  
Malcolm MacPherson and Paul Steel shown in Baldrige National Examiner Training room at NIST and at dinner

Baldrige Excellence Tools

The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:

1) EasyApp 2009 application development software

2) Baldrige Actionable CRITERIA with 50,000 hyperlinks and 1,200+ new changes identified (Download free 2009 copy):  

More than 1,000 downloads per day attests to the value of this universally popular Baldrige tool.

Baldrige Framework - Business Nonprofit Click to see what's new in the 2009 - 2010 Business and Nonprofit Criteria Framework (Hint: ACTIONABLE)

Baldrige Health Care Framework Click to see what's new in the 2009 - 2010 Health Care Criteria Framework (Hint: ACTIONABLE)

                                      

3) Baldrige GLOSSARY HD and REFERENCE GUIDE:   GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand 

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:

Summary of Paul Steel International Consulting Experience

 Region:

Asia

Europe

Middle East

Latin and South America

Australasia

North America

 Consulting Days:

530+

320+

260+

460+

335+

2,040+

 Contact me directly for more information on how I can serve your organization.

Paul Steel 2008Paul Steel - original 1988 NIST Baldrige National Quality Award Examiner, longest serving active member of NIST Board of Examiners. 2009 NIST Baldrige Senior Examiner trained, EFQM experienced, and a management systems consultant since 1981. Paul has assessed 18 Baldrige and other national and international excellence award winners since 2007 - far more than anyone else.

President, Total Quality Inc (see sample of TQI services users worldwide)
1432 187th Avenue NE, Bellevue, WA 98008 USA
Phone/SMS (Seattle/Americas):  +1 425 444 4386

Phone/SMS (Dubai/Middle East): +971 5042 3744

Phone/SMS (UK/Europe): +44 7924 433593

Phone/SMS (Singapore/Asia): +65 9892 2441

Phone/SMS (Kuala Lumpur/Asia): +6012 6368 924

Fax (Seattle/US):    + 1 425 818 4978
Email:   
tqi@msn.com

 

EXCELLENCE RESOURCES

BALDRIGE  STORE

TRAINING

BEST PRACTICE PROCESSES

CRITERIA RESPONSE TEMPLATES

APPLICATION SUPPORT

BALDRIGE INTERNATIONAL

SEMINARS CONFERENCES

INTEGRATED EXCELLENCE SYSTEMS

EXCELLENCE TOOLS

ACTIONABLE CRITERIA

CONSULTING

ASSESSMENT

COMPARISON METRICS

CASE STUDIES

SITE VISIT PREP

BALDRIGE INTEGRATOR

ABOUT US

 

 

I am pleased to announce my appointment as Lead Judge/Assessor for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards.  Paul Steel