Baldrige Excellence International: New Zealand

Simply stated, I believe the popularity and value of my assessments, training and consulting is due to the effective sharing of what I have learned from assessing several of the world's best organizations. I have assessed twelve national and international excellence award winners (Baldrige and EFQM) since 2007 - far more than anyone else. More than the valuable knowledge I gain from this insight, I enable participants to actually use what they learn when they return to their organization. I do this by demonstrating the tools they need and train them using simulated exercises. This includes demonstrating the best process management technology I developed and providing this technology at no extra charge. This tool guides any organization step-by-step to achieving world-class excellence.

Breaking News: Kevin Riley becomes first Baldrige Foreign Examiner from NZBEF. It was great to reunite with Kevin in Gaithersburg after all these years since he hired me to assist him at Telecom NZ Yellow Pages.

  2009 Baldrige Examiner Training: Kevin Riley is shown with Dr. Harry Hertz, head of Indian Quality Award and myself (1st photo) and with Dr. Curt Reimann (Father of Baldrige Award) in 2nd photo

    The Evolution of Leadership Excellence - keynote speakers Paul Steel and Robin Mann on 6 January 2009 at SPRING SQI - SQA Symposium - Singapore

Dr. Robin Mann and Paul Steel reminisce and discuss best practice integration strategy in Tehran (See other special photos from our Iran conference)

New: I am now authorized to offer university graduate credit in addition to CEUs with my training worldwide. Contact me for details.

2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

• Singapore - Achieving Leadership Excellence - Keynote speaker - 6 January 2009 - sponsored by SQI and SPA (SPRING) Singapore

• Bahrain - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: Bahrain Polytechnic 14-15 January 2009

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 10-11 February 2009 (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Education Excellence Seminar - 12-13 February (JW Marriott, KL)

• Singapore - Educational Institution Assessment Practices Sharing Session - 4 March 2009 - sponsored by Singapore Ministry of Education (MOE)

• Thailand - Launch of PTT World-Class Excellence Project - Bangkok - 6 March 2009 - sponsored by PTT Thailand

• Thailand - Ministry of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MOF

• Thailand - Ministry PTT of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MO

• Singapore - International Center of Educational Excellence Launch - 11 May 2009 - sponsored by Global Indian International School

• Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - August (TBD) 2009 - sponsored by Landis Institute

• Jakarta, Indonesia - Business Excellence Conference Sharing On Excellence Presentation - June (TBD) 2009 - sponsored by FEB BUMN - Indonesian Quality Award (IQA)

• Dubai UAE - Achieving World-Class Education Excellence Workshop - 26-28 May 2009 - sponsored by IBN - Brochure

• Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: King Abdulaziz University - June 2009

• Penang, Malaysia - Achieving World-Class Education Excellence Seminar - August (TBD) 2009 - sponsored by Universiti Utara Malaysia

• Philippines - 'Oscars' Application Development Training - Manila - June (TBD) 2009 - sponsored by Lopez Group of Companies/First Philippines Holding Company

• Malaysia - Health Care Excellence presentation and workshop by Paul Steel 21-23 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)

• Kuala Lumpur, Malaysia - Baldrige Self-Assessment Training - 10-12 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 13-14 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Santiago, Chile - Achieving National Excellence - September (Tentative) - sponsored by ChileCalidad

• Mexico City, Mexico - International Excellence Achievement Progress - 7-9 October 2009 - sponsored by IAPQO

• Shanghai, China - The Evolution of Management System Excellence - sponsored by the Shanghai Academy for Quality and the International Academy for Quality - 3-5 November

• Bahrain - Transitioning from Benchmarking to an Integrated System of Best Practice Processes - Bahrain - sponsored by Global Benchmarking Network - 27-28 October 2009 (Tentative)

• Tehran, Iran - Achieving World-Class Excellence in Difficult Global Economy - Sponsored by United Nations Industrial Development Organization (UNIDO) and Iranian Ministry of Industry and Mines - 23-24 November

• Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City - dates TBD

Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

It has been very special to have been invited by the New Zealand Government to participate as strategist and trainer during the launch of both major national quality awards (NZBEA/NZBEF - New Zealand Business Excellence Foundation and PESA/BDQA) based on the Baldrige Criteria in 1993. This has led to onsite consulting with approximately 30 New Zealand organizations including Telecom Yellow Pages and to many valued and enduring friendships. Please enjoy some of the photos and excellence tools below.

Baldrige Excellence Tools

The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:

3) Baldrige GLOSSARY HD and REFERENCE GUIDE:   GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand 

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:

Contact me directly for more information on how I can serve your organization. Paul Steel - original 1988 NIST Baldrige National Quality Award Examiner, longest serving active member of NIST Board of Examiners. 2009 NIST Baldrige Senior Examiner trained, EFQM experienced, and a management systems consultant since 1981. Paul has assessed 18 Baldrige and other national and international excellence award winners since 2007 - far more than anyone else. President, Total Quality Inc (see sample of TQI services users worldwide) 1432 187th Avenue NE, Bellevue, WA 98008 USA Phone/SMS (Seattle/Americas):  +1 425 444 4386 Phone/SMS (Dubai/Middle East): +971 5042 3744 Phone/SMS (UK/Europe): +44 7924 433593 Phone/SMS (Singapore/Asia): +65 9892 2441 Phone/SMS (Kuala Lumpur/Asia): +6012 6368 924 Fax (Seattle/US):    + 1 425 818 4978 Email:   tqi@msn.com

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