Baldrige Excellence International: Malaysia
Simply stated, I believe the popularity and value of my assessments, training and consulting is due to the effective sharing of what I have learned from assessing several of the world's best organizations. I have assessed twelve national and international excellence award winners (Baldrige and EFQM) since 2007 - far more than anyone else. More than the valuable knowledge I gain from this insight, I enable participants to actually use what they learn when they return to their organization. I do this by demonstrating the tools they need and train them using simulated exercises. This includes demonstrating the best process management technology I developed and providing this technology at no extra charge. This tool guides any organization step-by-step to achieving world-class excellence.
I am grateful to the Malaysian Government especially the Prime Minister's Planning Group, MPC (Malaysian Productivity Corporation), and private organizations (Telecom Malaysia and IBN) for sponsoring my enjoyable and memorable work in Malaysia. The honor of working with these organizations and the Prime Minister's Quality Award (based on Baldrige Criteria) Examiners and Judges will always be appreciated by me. I am also deeply appreciative of the support provided by the APO (Asian Productivity Organization). Paul Steel
(Photo: Kuala Lumpur at night taken by Paul Steel -see the towers in daylight at bottom of page)
Don't settle for only certification CEUs when you can also receive graduate credit towards a university degree from my Baldrige training.
2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches
Note: Most Sessions Include my Total Integrated Management System Best Processes Software and Training in How to Use It.
Singapore - Achieving Leadership Excellence - Keynote speaker - 6 January 2009 - sponsored by SQI and SPA (SPRING) Singapore
Bahrain - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: Bahrain Polytechnic 14-15 January 2009
Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 10-11 February 2009 (JW Marriott, KL)
Kuala Lumpur, Malaysia - Achieving World-Class Education Excellence Seminar - 12-13 February (JW Marriott, KL)
Singapore - Educational Institution Assessment Practices Sharing Session - 4 March 2009 - sponsored by Singapore Ministry of Education (MOE)
Bangkok, Thailand - Launch of PTT World-Class Excellence Project - Bangkok - 6 March 2009 - sponsored by PTT Thailand
Bangkok, Thailand - Ministry of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand Ministry of Finance (MOF)
Bangkok, Thailand - Ministry PTT of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MO
Singapore - International Center of Educational Excellence Launch - 11 May 2009 - sponsored by Global Indian International School
Dubai UAE - Achieving World-Class Education Excellence Workshop - 26-28 May 2009 - sponsored by IBN - Brochure
Jakarta, Indonesia - Business Excellence Conference Sharing On Excellence Presentation - 18 June 2009 - sponsored by FEB BUMN - Indonesian Quality Award (IQA)
Kuala Lumpur, Malaysia - Leadership Excellence for Health Care presentation by Paul Steel 21 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)
Kuala Lumpur, Malaysia - Malcolm Baldrige for Health Care Workshop with Kathy Harris of Mercy Hospital and Paul Steel 23 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)
Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 13-14 August 2009 - sponsored by IBN International (JW Marriott, KL)
Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - August (TBD) 2009 - sponsored by Landis Institute
Penang, Malaysia - Achieving World-Class Education Excellence Seminar - (TBD) 2009 - sponsored by Universiti Utara Malaysia
Kuala Lumpur, Malaysia - Baldrige Self-Assessment Training - 11-13 September 2009 - sponsored by IBN International (JW Marriott, KL)
Santiago, Chile - Achieving National Excellence - September (Tentative) - sponsored by ChileCalidad
Mexico City, Mexico - International Excellence Achievement Progress - 7-9 October 2009 - sponsored by IAPQO
Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: King Abdulaziz University - 11-14 October 2009
Bahrain - Transitioning from Benchmarking to an Integrated System of Best Practice Processes - Bahrain - sponsored by Global Benchmarking Network - 27-28 October 2009 (Tentative)
Shanghai, China - The Evolution of Management System Excellence - sponsored by the Shanghai Academy for Quality and the International Academy for Quality - 5 November
Bahrain - Baldrige for Education Public Seminar - sponsored by Bahrain Quality Assurance Authority for Education and Training - 2009 (dates Tentative)
Abu Dhabi, UAE - Baldrige Excellence Program - sponsored by Abu Dhabi University Institute for Executive Development dates TBD
Singapore - Addressing Global Business Excellence Challenges - 3-4 November (tentative) - sponsored by SPRING Singapore
Dubai UAE - Organizational Excellence Seminars - November - December 2009 - in affiliation with Dubai School of Government
Tehran, Iran - Achieving World-Class Excellence in a Challenging Global Economy - Sponsored by United Nations Industrial Development Organization (UNIDO) and Iranian Ministry of Industry and Mines - 23-24 November
Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City - dates TBD
Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar
Achieving
World-Class Public Sector Excellence
Seminar - 10-11 February 2009 Kuala Lumpur
Achieving World-Class Education Excellence
Seminar - 12-13 February 2009 Kuala Lumpur
Paul Steel's Recent
Business, Public Sector, Health Care, and Education Malaysian
Seminar and Symposium Links
(Click thumbnail photos for the background story for each
Malaysian and other seminars)
(R to L) Dr. Bruce Barraclaough, President International Society For Quality in
Health Care (ISQua), Dato Dr. Jacob Thomas, President Association of Private
Hospitals of Malaysia (APHM) and
Paul Steel
at launch of Asian
Society For Quality in Health Care (ASQua) and APHM Conference -
Kuala Lumpur.
Paul Steel
speaking at AHQM International Health Care Conference on the topic of
Achieving World-Class Excellence in Health Care - July 2008
Other Major International Seminar and Symposium Events
Dr.
Curt Reimann (First Baldrige National Quality Award Director) serves as Overseer to
Paul Steel's 2008 international
Baldrige site visit team.
Paul Steel
with Baldrige Site Visit Team - April 2007, Saudi Arabia
Paul Steel
Asian Productivity Organization (APO) Speech - Kuala Lumpur, Nov. 2006
Shigeo Takenaka - Asian Productivity Organization (APO) Secretary
General and
Paul Steel
at APO Symposium in KL, November 2006
Telekom Malaysia Self-Assessment Training Class conducted by
Paul Steel - Kuala Lumpur,
November 2006
Paul Steel
with Judges for Malaysia Prime Minister's Quality Award after conducting MPC Judging
Process training,
November 2006
Paul Steel with
the Malaysian Prime Minister's Planning Group (MAMPU) Kuala Lumpur, June 2006
June 2006 MPC 'Enhancing
Competitiveness' Conference (MPC),
Paul Steel,
Keynote Speaker and Singapore Quality Award and Malaysian Prime Minister's Award
Winners
June 2006 Malaysian Prime Minister's Quality Award Training (NPC) of
National Examiners and
Paul Steel
June 2005 Baldrige Achieving Excellence Seminar with key
Malaysian Executives and
Paul Steel in Kuala Lumpur, Malaysia
Baldrige Excellence Tools
The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:
2) Baldrige Actionable CRITERIA with 50,000 hyperlinks and 1,200+ new changes identified (Download free 2009 copy):
More than 1,000 downloads per day attests to the value of this universally popular Baldrige tool.
Click to see what's new in the 2009 Business and Nonprofit Criteria Framework (Hint:
ACTIONABLE)
Click to see what's new in the 2009
Health Care Criteria Framework (Hint: ACTIONABLE)
3) Baldrige 2009 GLOSSARY HD and REFERENCE GUIDE: GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand
Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:
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Summary of Paul Steel International Consulting Experience |
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Region: |
Asia |
Europe |
Middle East |
Latin and South America |
Australasia |
North America |
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Consulting Days: |
530+ |
320+ |
270+ |
460+ |
335+ |
2,040+ |
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President,
Total Quality
Inc (see
sample of TQI
services users worldwide) Phone/SMS (Dubai/Middle East): +971 5042 3744 Phone/SMS (UK/Europe): +44 7924 433593 Phone/SMS (Singapore/Asia): +65 9892 2441 Phone/SMS (Kuala Lumpur/Asia): +6012 6368 924
Fax (Seattle/US): + 1 425 818 4978 |
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EXCELLENCE TOOLS |
I am pleased to announce my reappointment as Lead Judge/Examiner for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards. Paul Steel