Baldrige Excellence International: Malaysia

Simply stated, I believe the popularity and value of my assessments, training and consulting is due to the effective sharing of what I have learned from assessing several of the world's best organizations. I have assessed twelve national and international excellence award winners (Baldrige and EFQM) since 2007 - far more than anyone else. More than the valuable knowledge I gain from this insight, I enable participants to actually use what they learn when they return to their organization. I do this by demonstrating the tools they need and train them using simulated exercises. This includes demonstrating the best process management technology I developed and providing this technology at no extra charge. This tool guides any organization step-by-step to achieving world-class excellence.

I am grateful to the Malaysian Government especially the Prime Minister's Planning Group, MPC (Malaysian Productivity Corporation), and private organizations (Telecom Malaysia and IBN) for sponsoring my enjoyable and memorable work in Malaysia. The honor of working with these organizations and the Prime Minister's Quality Award (based on Baldrige Criteria) Examiners and Judges will always be appreciated by me. I am also deeply appreciative of the support provided by  the APO (Asian Productivity Organization).  Paul Steel

(Photo: Kuala Lumpur at night taken by Paul Steel -see the towers in daylight at bottom of page)

Don't settle for only certification CEUs when you can also receive graduate credit towards a university degree from my Baldrige training.

2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

Note: Most Sessions Include my Total Integrated Management System Best Processes Software and Training in How to Use It.

• Singapore - Achieving Leadership Excellence - Keynote speaker - 6 January 2009 - sponsored by SQI and SPA (SPRING) Singapore

• Bahrain - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: Bahrain Polytechnic 14-15 January 2009

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 10-11 February 2009 (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Education Excellence Seminar - 12-13 February (JW Marriott, KL)

• Singapore - Educational Institution Assessment Practices Sharing Session - 4 March 2009 - sponsored by Singapore Ministry of Education (MOE)

• Bangkok, Thailand - Launch of PTT World-Class Excellence Project - Bangkok - 6 March 2009 - sponsored by PTT Thailand

• Bangkok, Thailand - Ministry of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand Ministry of Finance (MOF)

• Bangkok, Thailand - Ministry PTT of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MO

• Singapore - International Center of Educational Excellence Launch - 11 May 2009 - sponsored by Global Indian International School

• Dubai UAE - Achieving World-Class Education Excellence Workshop - 26-28 May 2009 - sponsored by IBN - Brochure

• Jakarta, Indonesia - Business Excellence Conference Sharing On Excellence Presentation - 18 June 2009 - sponsored by FEB BUMN - Indonesian Quality Award (IQA)

• Kuala Lumpur, Malaysia - Leadership Excellence for Health Care presentation by Paul Steel 21 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)

• Kuala Lumpur, Malaysia - Malcolm Baldrige for Health Care Workshop with Kathy Harris of Mercy Hospital and Paul Steel 23 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 13-14 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - August (TBD) 2009 - sponsored by Landis Institute

• Penang, Malaysia - Achieving World-Class Education Excellence Seminar - (TBD) 2009 - sponsored by Universiti Utara Malaysia

• Kuala Lumpur, Malaysia - Baldrige Self-Assessment Training - 11-13 September 2009 - sponsored by IBN International (JW Marriott, KL)

• Santiago, Chile - Achieving National Excellence - September (Tentative) - sponsored by ChileCalidad

• Mexico City, Mexico - International Excellence Achievement Progress - 7-9 October 2009 - sponsored by IAPQO

• Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: King Abdulaziz University - 11-14 October 2009

• Bahrain - Transitioning from Benchmarking to an Integrated System of Best Practice Processes - Bahrain - sponsored by Global Benchmarking Network - 27-28 October 2009 (Tentative)

• Shanghai, China - The Evolution of Management System Excellence - sponsored by the Shanghai Academy for Quality and the International Academy for Quality - 5 November

• Bahrain - Baldrige for Education Public Seminar - sponsored by  Bahrain Quality Assurance Authority for Education and Training - 2009 (dates Tentative)

• Abu Dhabi, UAE - Baldrige Excellence Program - sponsored by Abu Dhabi University Institute for Executive Development dates TBD

• Singapore - Addressing Global Business Excellence Challenges - 3-4 November (tentative) - sponsored by SPRING Singapore

• Dubai UAE - Organizational Excellence Seminars - November - December 2009 - in affiliation with Dubai School of Government

• Tehran, Iran - Achieving World-Class Excellence in a Challenging Global Economy - Sponsored by United Nations Industrial Development Organization (UNIDO) and Iranian Ministry of Industry and Mines - 23-24 November

• Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City - dates TBD

Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

Achieving World-Class Public Sector Excellence Seminar - 10-11 February 2009 Kuala Lumpur

  Achieving World-Class Education Excellence Seminar - 12-13 February 2009 Kuala Lumpur

Paul Steel's Recent Business, Public Sector, Health Care, and Education Malaysian Seminar and Symposium Links
(Click thumbnail photos for the background story for each Malaysian and other seminars)

(R to L) Dr. Bruce Barraclaough, President International Society For Quality in Health Care (ISQua), Dato Dr. Jacob Thomas, President Association of Private Hospitals of Malaysia (APHM) and Paul Steel at launch of Asian Society For Quality in Health Care (ASQua) and APHM Conference - Kuala Lumpur.

Paul Steel speaking at AHQM International Health Care Conference on the topic of Achieving World-Class Excellence in Health Care - July 2008

Other Major International Seminar and Symposium Events

Dr. Curt Reimann (First Baldrige National Quality Award Director) serves as Overseer to Paul Steel's 2008 international Baldrige site visit team.

Baldrige Excellence Tools

The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:

3) Baldrige 2009 GLOSSARY HD and REFERENCE GUIDE:   GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand 

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:

EXCELLENCE RESOURCES

BALDRIGE  STORE

TRAINING

BEST PRACTICE PROCESSES

CRITERIA RESPONSE TEMPLATES

APPLICATION SUPPORT

BALDRIGE INTERNATIONAL

SEMINARS CONFERENCES

INTEGRATED EXCELLENCE SYSTEMS

EXCELLENCE TOOLS

ACTIONABLE CRITERIA

CONSULTING

ASSESSMENT

COMPARISON METRICS

CASE STUDIES

SITE VISIT PREP

BALDRIGE INTEGRATOR

ABOUT US

I am pleased to announce my reappointment as Lead Judge/Examiner for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards.  Paul Steel