Iran Excellence

Excellence resources for Iran from the most experienced source

 

April 2012 Global Excellence Conference in Dubai

     

Dr. Curt Reimann (Father of the Baldrige Award) will keynote this Global Excellence Conference sponsored by the Dubai Chamber of Commerce. It will held at the resort (shown in second photo) rated best in the world several of the last ten years. Learn more about the agendas and benefits of attending by clicking on the events announcement

 

Great news: You can now download an MS Word version of the Baldrige Criteria

New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Criteria in a format approved by more than 20 national award programs

2012 Baldrige Criteria for Performance Excellence versions with and without changes highlighted

                                       

See the hundreds of the multiple Criteria requirements that have been deleted from the previous version

 

Firstly, I want to express deep appreciation to Dr. Hesam AREF KASHFI who invited me to speak at the ISQM APQO Conference in Tehran and who gave me a very warm welcome and provided generous hospitality throughout my first visit to Iran. I am also grateful to Dr. Mahmoud Ghanizadeh of NIPC (National Iran Productivity Centre) who has supported me since 2006 and who made my work with the Ministry of Health, Saipa Automotive Group, and the the Iran Productivity Association (IPA) possible.

I believe my value to organizations that are serious about being the best they can be is due to the effective sharing of what I have learned from assessing several of the world's best organizations and from working with Dr. Edwards Deming, Dr. Armand Feigenbaum, and personal relationships with Dr. Joseph Juran and Dr. James Harrington.

Paul Steel - at Azadi Monument - Tehran, Iran

Scenes from ISQM-APQO 9th Conference of Quality Managers in Tehran, Iran (August 2008)

Dr. Mahmood Ghanizadeh, International Affairs Director, APO (Asian Productivity Organization) Liaison Officer, National Iranian Productivity Centre - NIPC (Office of President Ahmadinejad) with Paul Steel in Kuala Lumpur in 2006 (left photo) and in Tehran, in 2009 (right photo).

Historic Photo: Paul Steel with Leader of Iran Supreme Council and International Quality Leaders including China, Australia, India, UK, Belgium, Canada, Finland, Philippines, New Zealand, APQO, and IAQ

The Baldrige Management Model

A new and improved approach to the old Baldrige Framework - from the perspective of its systems and processes

A Total Integrated Excellence System

Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.

The core process approach enables organizations to accelerate their overall rate of improvement beyond today's continuous improvement and Business Excellence approaches.

Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you and/or visit with you.