Baldrige Award excellence tools and
resources for Indonesia from the most experienced source
New Indonesian Work Affiliation
I am pleased to announce my affiliation with PT MUMA in
Indonesia. The first event will be an Excellence in Leadership seminar on
1 May in Bandung. To learn more about the seminar and for all local contact:
Contact Information: PT. MUMA; Address: Jl. Beunteur No. 1,
Buahbatu Bandung
INDONESIA
2012 Baldrige Criteria for Performance
Excellence versions with and without changes highlighted
See the hundreds of the multiple Criteria requirements
that have been deleted from the previous version
The 2011 Business Excellence seminar in Jakarta and
sponsored by PT MUMA was
special with leaders from banking, mining, steel, petroleum,
telecommunications and other sectors participating.
April 2012 Global Excellence
Conference in Dubai
Dr. Curt Reimann (Father of
the Baldrige Award) will keynote this Global Excellence Conference sponsored
by the Dubai Chamber of Commerce. It will held at the resort (shown in
second photo) rated best in the world several of the last ten years. Learn
more about the agendas and benefits of attending by clicking on the
events announcement
I am
grateful to the Indonesian Government especially the Ministry of State-Owned
Companies (BUMN), Ministry of Manpower (Private and Government (public) agencies),
APO (Asian Productivity Organization), the Indonesian Quality Award Foundation
(IQA), and private organizations such as PT TELKOM Indonesia for sponsoring
my enjoyable and memorable work every year since 2001 throughout the many islands in the wonderful country of
Indonesia. The special honor of working with the government, TELKOM and the many
national Indonesian Quality Award Examiners will always be greatly appreciated.
Paul Steel
Achieving Leadership Excellence to Improve
Competitiveness and Sustain and Grow Profitability at FEB BUMN Conference - Speech
congratulations extended by PT TELKOM CEO - Jakarta,
Indonesia
The Baldrige,
EFQM, Singapore and other national excellence Criteria have opened
up the world to me and have allowed me to enjoy visiting and learning about many
cultures. Working with many of the best organizations in these great places has
allowed me to learn how much about how they have achieved world-class
excellence. This webpage celebrates these wonderful experiences with photos and
more importantly shares what I have learned from assessing hundreds of
organizations in more than 30 countries for over 20 years and also from working
with
Dr. W. Edwards Deming and
Dr.
Armand (Val) Feigenbaum for seven years. Paul Steel
Visiting Professor Paul Steel delivering Graduate School and Undergraduate Lectures on Achieving World-Class Excellences
and with faculty
at Universitas Pelita Harapan - Jakarta, Indonesia
"Sharing From Expert" Symposium led by
Paul Steel - Jakarta, Indonesia
- sponsored by FEB BUMN
"Reinventing
Indonesia Through Excellence" address given by Paul Steel
to State-Owned Companies CEOs
at First Indonesian Quality Award Ceremony with Minister State Owned Companies - Bali
A new and improved approach to the old Baldrige Framework
- from the perspective of its systems and processes
A Total Integrated Excellence System
Each process in the Total Baldrige Integrated
Excellence System is actually a core process that has been
updated using knowledge gained from hundreds of assessments of public and
private sector and health care and education Criteria users worldwide. These
core processes are the 'best of the best'. However, the
best processes in the world are useless unless you and your colleagues can
accept and implement them. I have 30 years of experience in facilitating
implementation of processes and systems while preserving the culture and
special needs of various sizes and types of organizations. It is much easier
to do than most people think. The key to success is to replace the core of
your existing processes which are not capable of best-in-class performance
with a best practice core processes. This allows you to preserve
everything that works well, everything important to your success, your
culture, and everything you are already the expert in.
Replacing incapable core processes with highly
capable ones causes a shift in your improvement rate from gradual to
breakthrough. I can do this for you for any process or system in the graphic
or I can teach you how to do it. Please contact me and I will be pleased to
discuss this with you or visit with you.
Enjoy
the photo links below from organizations in some of the more than 30
countries that have invited me to contribute to their pursuit of excellence:
Baldrige Excellence international - work
andphoto links
Serving organizations serious
about achieving and/or sustaining unsurpassed excellence.Paul
Steel
A special
moment:
Paul Steel
invited by Universiti Teknologi Mara (UiTM) to hold their Malaysian Prime
Minister Quality Award in recognition for his contributions with a mural of
Malaysian Kings in background - July 2009
Meet some of Indonesia's NIST Baldrige-Trained
Examiners
2008 NIST Baldrige Examiner Training
- Achwan Effendi (2nd from left), Dr. Curt Reimann (Father of Baldrige Award),
Paul Steel
(May 2008, Washington, DC). Also shown are Baldrige Foreign Examiners from
Singapore, Saudi Arabia and Chile.
2007 NIST Baldrige Examiner Training: Agus Tato, Dr. Harry Hertz,
Ricky Siahaan, and
Paul Steel (16 May 2007, Washington, DC)
Indonesian Baldrige Training: Make sure your organization
receives its Baldrige training from a Senior Baldrige Examiner. Only Senior
Examiners receive Team Leader training which changes each year. I have worked hundreds of days in Indonesia since 2000 and enjoyed every
minute.
I am very proud that the people and organizations that I have trained and consulted
with have progressed to the highest Baldrige levels in Indonesia because they
agree with my focus on process excellence. I also enjoy
contributing in any way I can to the national program to increase the use of the Baldrige
Criteria (MBCfPE) nationwide. Please contact me if you would
like to meet to discuss how your organization can benefit from using the Kriteria
Baldrige. As a Malcolm Baldrige Senior Examiner, I enthusiastically welcome
the opportunity to contribute my Baldrige Award experience and Indonesian
experience to your organization's success. See photos of
many of the more than
700 Indonesians I have trained across Indonesia since 2001.Click
here to see why you want Paul Steel
to conduct your Baldrige Training.
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