Excellence International: Denmark
EFQM and Baldrige award excellence tools and resources for Denmark from the most experienced source
MISSION: Accelerating organizational improvement beyond the capabilities of all the Business Excellence approaches combined. Paul Steel
Vodafone was my 11th telecommunications client in 11 different countries. I am pleased to report that all eleven achieved their project objectives . . . which for most of them was to win their 2013 national quality/excellence award . . . thank you Vodafone for keeping the streak alive . . . and, thank you for the special honor of inviting me to work with a truly outstanding organization that never stops improving.
Denmark has always been a special place for me to work. My first project was to train, assess, consult, and prepare IBM Denmark in their successful use of the Baldrige Excellence Criteria. Today the Integrated System of Best Practice Processes I have developed link the EFQM and Baldrige users worldwide to the key processes that are common to both models for achieving world-class excellence.
Paul Steel shown at IBM Denmark
A new and improved approach to the old Baldrige Framework - from the perspective of its systems and processes
A Total Integrated Excellence System
Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
The core process approach enables organizations to accelerate their overall rate of improvement beyond today's continuous improvement and Business Excellence approaches.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you and/or visit with you.
Serving organizations serious about accelerating their rate of organizational improvement and cost reduction.
I am pleased to announce my reappointment as Lead Judge/Assessor for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards. Paul Steel