Baldrige Excellence: China

Baldrige Excellence: China

Baldrige excellence resources and consulting services for China

I look forward to visiting China and accepting the invitation of Professor Tang Xiaofen who serves as President of both the Shanghai Association for Quality and the Shanghai Academy of Quality Management. We are shown together in the photo below:

Madame Tang Xiaofen, President Shanghai Association for Quality and Paul Steel at ISQM - APQO Conference

I have also enjoyed my assessment role with the Chinese telecommunications industry in Shanghai. This photo shows me with Madam Fangfang Xia (right) of Alcatel Shanghai - 2007 APQO World-Class Business Quality Award winner and Sister Flaviano (center) of Carmel Junior College - 2008 APQO World-Class Education winner. Paul Steel

Sample of Chinese organizations using my Baldrige excellence tools or services:

Sunlight Electronics Hong Kong	Shanghai Jiaotong University CN	UDS, Shenzhen China
NEC Technologies Hong Kong	Fleet Management Group Ltd HK	City University of Hong Kong
Nan Kai University China	China Certification Center, Inc	Standard Chartered Bank HK
MTR Corporation Limited HK	The Hong Kong Polytechnic University HK	VPC DN CN
Shenyang Spicer Driveshaft Co., Ltd CN		Tianjin Medical University General Hospital China

Key Baldrige Excellence Tools and Services Links

The Baldrige, EFQM, Australian, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with several of the best organizations in these wonderful places has enabled me to contribute but more importantly to learn about how they have achieved world-class excellence. My consulting services share what I have learned from assessing and consulting to hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel

Baldrige Consulting Services for China

(Available for the Business, Nonprofit - Public Sector, Education and Health Care Criteria in most cases)

Training:	Most experienced Baldrige trainer - I have trained thousands more people in Self-Assessment than the Baldrige Award Program since 1988 - same 3-day format and same materials as Baldrige.
Application Development:	Make your first draft your final draft using my experience, integrated Criteria Response Templates, and Baldrige Best Practice Process Models. Finish it about two weeks and not several months.
Assessment:	Diligence, objectivity, an actionable feedback report, and unsurpassed experience since year one of the Baldrige Award Program. I have assessed more than 20 national Baldrige Criteria-based award winners since 2007 - no one else comes close. Breakthrough: If you use the interview assessment approach, the information captured can be used to generate the final draft of your application saving you months of painful writing.
Site Visit Preparation:	Preparation guidance and simulation (mock site visit) - A Baldrige site visit should be a positive and fun experience for your organization
Going Beyond Baldrige:	Baldrige Award winners only score about 600 out of 1,000 possible points. Scoring significantly above 800 is easier, faster and much less costly than continuously improving to 600 when you implement a Total Baldrige Integrated Excellence System. It is readily adaptable to all types of public sector, healthcare, education, and private sector organizations. Preserve your culture and everything that works in your existing processes. Only change the process steps that are not needed or not capable of delivering excellent performance. Adopting this approach rather than the slower and resource intensive continuous improvement approaches will enable Chinese organizations to rapidly gain world dominance in quality leadership.

- 2010 Schedule of Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

- Baldrige Excellence Tools - proven successful for more than 20 years and most are free.

2010 Baldrige Criteria

See the improvements in the only INTEGRATED versions of the Baldrige Criteria available anywhere.

The 2010 Business, Public Sector and other Nonprofit Criteria are now easier to understand and totally integrated

The 2010 Health Care Criteria are now easier to understand and totally integrated

Baldrige International

Enjoy the photo links below from some of the more than 30 countries that have invited me to contribute to their pursuit of excellence:

Baldrige Excellence international - work and photo links

Asia	Middle East	Europe	Latin America	Australasia
Brunei	Bahrain			Australia
China	Jordan	Belgium	Costa Rica	New Zealand
India	Kuwait	Denmark	Puerto Rico
Indonesia	Qatar	Germany		North America
Japan	Saudi Arabia	Ireland		Canada
Malaysia	Dubai - United Arab Emirates	Italy	South America	United States
Philippines		Netherlands	Brasil / Brazil
Singapore	Eurasia	United Kingdom	Chile	AFRICA
Taiwan	Iran			Nigeria
Thailand				Mauritius

Serving organizations serious about achieving and/or sustaining unsurpassed excellence. Paul Steel

INTEGRATED CRITERIA	CRITERIA RESPONSE TEMPLATES	BALDRIGE TOOLS & RESOURCES	BALDRIGE INTERNATIONAL
SEMINARS, WORKSHOPS	Paul Steel - longest serving Baldrige Examiner. 2009 Senior Examiner trained, EFQM, and a management systems consultant since 1981. Paul has assessed 19 national award winners since 2007 - more than anyone President, Total Quality Inc (sample of TQI services users) Phone - Seattle +1 425 444 4386; Dubai/Middle East: +971 5042 3744; UK: +44 7924 433593; Singapore: +65 9892 2441; Kuala Lumpur: +6012 6368 924 Fax (Seattle/US): + 1 425 818 4978; Email: ToQual@Gmail.com		TRAINING
CONSULTING			SITE VISIT PREPARATION
ASSESSMENT			EDUCATION FOCUS
GAP ANALYSIS			HEALTH CARE FOCUS
COMPARISON METRICS			CASE STUDIES
APPLICATION DEVELOPMENT			WINNERS' APPLICATIONS
SOFTWARE	INTEGRATED EXCELLENCE SYSTEMS	BEST PRACTICE PROCESS MODELS	BALDRIGE STORE

I am pleased to announce my reappointment as Lead Judge/Examiner for the International Asia Pacific Quality Award (IAPQA). In this role I review applications from the winners of several Asian national quality awards. Paul Steel