Baldrige Excellence: China

Baldrige excellence resources and consulting services for China

I look forward to visiting China and accepting the invitation of Professor Tang Xiaofen who serves as President of both the Shanghai Association for Quality and the Shanghai Academy of Quality Management. We are shown together in the photo below:

2008 Tang Xiaofen - Paul Steel Madame Tang Xiaofen, President Shanghai Association for Quality and Paul Steel at ISQM - APQO Conference

2008 Alcatel Shanghai - Fangfang Xia - Paul Steel I have also enjoyed my assessment role with the Chinese telecommunications industry in Shanghai. This photo shows me with Madam Fangfang Xia (right) of Alcatel Shanghai - 2007 APQO World-Class Business Quality Award winner and Sister Flaviano (center) of Carmel Junior College - 2008 APQO World-Class Education winner. Paul Steel

Sample of Chinese organizations using my Baldrige excellence tools or services:

Sunlight Electronics Hong Kong Shanghai Jiaotong University CN UDS, Shenzhen China
NEC Technologies Hong Kong Fleet Management Group Ltd HK City University of Hong Kong
Nan Kai University China China Certification Center, Inc Standard Chartered Bank HK
MTR Corporation Limited HK The Hong Kong Polytechnic University HK VPC DN CN
Shenyang Spicer Driveshaft Co., Ltd CN   Tianjin Medical University General Hospital China

Key Baldrige Excellence Tools and Services Links

The Baldrige, EFQM, Australian, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with several of the best organizations in these wonderful places has enabled me to contribute but more importantly to learn about how they have achieved world-class excellence. My consulting services share what I have learned from assessing and consulting to hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel

Baldrige Consulting Services for China

(Available for the Business, Nonprofit - Public Sector, Education and Health Care Criteria in most cases)

Training: Most experienced Baldrige trainer - I have trained thousands more people in Self-Assessment than the Baldrige Award Program since 1988 - same 3-day format and same materials as Baldrige.
Application Development: Make your first draft your final draft using my experience, integrated Criteria Response Templates, and Baldrige Best Practice Process Models. Finish it about two weeks and not several months.
Assessment: Diligence, objectivity, an actionable feedback report, and unsurpassed experience since year one of the Baldrige Award Program. I have assessed more than 20 national Baldrige Criteria-based award winners since 2007 - no one else comes close. Breakthrough: If you use the interview assessment approach, the information captured can be used to generate the final draft of your application saving you months of painful writing.
Site Visit Preparation: Preparation guidance and simulation (mock site visit) - A Baldrige site visit should be a positive and fun experience for your organization
Going Beyond Baldrige: Baldrige Award winners only score about 600 out of 1,000 possible points. Scoring significantly above 800 is easier, faster and much less costly than continuously improving to 600 when you implement a Total Baldrige Integrated Excellence System. It is readily adaptable to all types of public sector, healthcare, education, and private sector organizations. Preserve your culture and everything that works in your existing processes. Only change the process steps that are not needed or not capable of delivering excellent performance. Adopting this approach rather than the slower and resource intensive continuous improvement approaches will enable Chinese organizations to rapidly gain world dominance in quality leadership.

- 2010 Schedule of Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

- Baldrige Excellence Tools - proven successful for more than 20 years and most are free.

2010 Baldrige Criteria

See the improvements in the only INTEGRATED versions of the Baldrige Criteria available anywhere.

Baldrige Framework - Business Nonprofit The 2010 Business, Public Sector and other Nonprofit Criteria are now easier to understand and totally integrated

Baldrige Health Care Framework The 2010 Health Care Criteria are now easier to understand and totally integrated

Baldrige International

 Enjoy the photo links below from some of the more than 30 countries that have invited me to contribute to their pursuit of excellence:

Baldrige Excellence international - work and photo links

Asia

Middle East

Europe

Latin America

Australasia

Brunei

Bahrain

   

Australia

China

Jordan

Belgium

Costa Rica

New Zealand

India

Kuwait

Denmark

Puerto Rico

Indonesia

Qatar

Germany

North America

Japan

Saudi Arabia

Ireland

Canada

Malaysia

Dubai - United Arab Emirates

Italy

South America

United States

Philippines

 

Netherlands

Brasil / Brazil

 

Singapore

Eurasia

United Kingdom

Chile

AFRICA

Taiwan

Iran

Nigeria

Thailand

 

Mauritius

Serving organizations serious about achieving and/or sustaining unsurpassed excellence. Paul Steel

  • INTEGRATED CRITERIA

    CRITERIA RESPONSE TEMPLATES

    BALDRIGE TOOLS & RESOURCES

    BALDRIGE INTERNATIONAL

    SEMINARS, WORKSHOPS

    Paul Steel 2008Paul Steel - longest serving Baldrige Examiner. 2009 Senior Examiner trained, EFQM, and a management systems consultant since 1981. Paul has assessed 19 national award winners since 2007 - more than anyone

    President, Total Quality Inc (sample of TQI services users)
    Phone - Seattle +1 425 444 4386; Dubai/Middle East: +971 5042 3744;

    UK: +44 7924 433593; Singapore: +65 9892 2441; Kuala Lumpur: +6012 6368 924

    Fax (Seattle/US):    + 1 425 818 4978; Email:   ToQual@Gmail.com

     TRAINING

    CONSULTING

    SITE VISIT PREPARATION

    ASSESSMENT

    EDUCATION FOCUS

    GAP ANALYSIS

    HEALTH CARE FOCUS

    COMPARISON METRICS

    CASE STUDIES

    APPLICATION DEVELOPMENT

    WINNERS' APPLICATIONS

    SOFTWARE

    INTEGRATED EXCELLENCE SYSTEMS

    BEST PRACTICE PROCESS MODELS

    BALDRIGE  STORE

    I am pleased to announce my reappointment as Lead Judge/Examiner for the International Asia Pacific Quality Award (IAPQA). In this role I review applications from the winners of several Asian national quality awards.  Paul Steel