Baldrige Excellence International: Chile
International excellence tools and resources from the most experienced source
Mission: Accelerate the overall rate of organizational improvement beyond the capabilities of today's continuous improvement and Business Excellence approaches.
2010 Baldrige Criteria: See the improvements in the only INTEGRATED versions of the Baldrige Criteria available anywhere.
The
2010 Business, Public Sector and other Nonprofit Criteria are now
easier to understand and
totally integrated
The
2010 Health Care Criteria are now easier to
understand and totally
integrated
Chile represents a wonderful opportunity for me as I look forward to participating in the has always been a special place for me to work. My first project was to train, assess, consult, and prepare IBM Denmark in their successful use of the Baldrige Excellence Criteria. Today the Integrated System of Best Practice Processes I have developed link the EFQM and Baldrige users worldwide to the key processes that are common to both models for achieving world-class excellence.

Jorge Roman shown with Dr. Curt Reimann - 'Father" of the Baldrige Award at 2008 Baldrige Examiner Training in Gaithersburg, MD
A new and better approach to the old Baldrige Framework
Total Integrated Baldrige Excellence System

Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
The core process approach enables organizations to accelerate their overall rate of improvement beyond today's continuous improvement and Business Excellence approaches.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you and/or visit with you.

Jorge Roman shown with Paul Steel at 2008 Baldrige Examiner Training in Gaithersburg, MD
Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:
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Summary of Paul Steel International Consulting Experience |
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Region: |
Asia |
Europe |
Middle East |
Latin and South America |
Australasia |
North America |
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Consulting Days: |
530+ |
320+ |
270+ |
460+ |
335+ |
2,040+ |
Serving organizations serious about accelerating their rate of organizational improvement and cost reduction.

I am pleased to announce my reappointment as Lead Judge/Examiner for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards. Paul Steel