Baldrige Excellence Resources International: Brasil (Brazil)

I have worked hundreds of days and traveled to Brasil 28 times and enjoyed every minute. Eu falo Portuguese (mais ou menos).  Minya esposa e uma Paulista. I am very proud that the organizations that I have trained and consulted have progressed to high levels of process and systems excellence in Brasil/Brazil (e.g., Pirelli in Santo Andre, Campinas, Sumare', and Porto Allegre, and also Motores Cummins). I am especially grateful to my good friends Mr. Carlos Pedro Martines - Managing Director of Pirelli Brasil and Mr. Masao Ito - President of the Brazilian Quality Society for several years for their strong support for more than 25 years.

Simply stated, I believe the popularity and value of my assessments, training and consulting is due to the effective sharing of what I have learned from assessing several of the world's best organizations. I have assessed twelve national and international excellence award winners (Baldrige and EFQM) since 2007 - far more than anyone else. More than the valuable knowledge I gain from this insight, I enable participants to actually use what they learn when they return to their organization. I do this by demonstrating the tools they need and train them using simulated exercises. This includes demonstrating the best process management technology I developed and providing this technology at no extra charge. This tool guides any organization step-by-step to achieving world-class excellence.

  Dr. Armand Feigenbaum and Paul Steel (Project Leader) at Pirelli - Sao Paulo, Brasil 1982

  Dr. Armand Feigenbaum and Paul Steel with Pirelli Brasil Senior Leaders - Sao Paulo 1982

Paul Steel, Pirelli Total Quality Management System Consulting Project Leader 1982-86 - Sao Paulo, Brasil

 2009 Schedule: Baldrige and EFQM excellence training, seminars, conferences, workshops, presentations, lectures and speeches

• Singapore - Achieving Leadership Excellence - Keynote speaker - 6 January 2009 - sponsored by SQI and SPA (SPRING) Singapore

• Bahrain - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: Bahrain Polytechnic 14-15 January 2009

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 10-11 February 2009 (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Education Excellence Seminar - 12-13 February (JW Marriott, KL)

• Singapore - Educational Institution Assessment Practices Sharing Session - 4 March 2009 - sponsored by Singapore Ministry of Education (MOE)

• Thailand - Launch of PTT World-Class Excellence Project - Bangkok - 6 March 2009 - sponsored by PTT Thailand

• Thailand - Ministry of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MOF

• Thailand - Ministry PTT of Finance Achieving Public Sector Excellence Presentation and Forum - Bangkok - 6 March 2009 - sponsored by Thailand MO

• Singapore - International Center of Educational Excellence Launch - May (TBD) 2009 - sponsored by Global Indian School

• Taipei, Taiwan - Achieving World Class Health Care Excellence Using the Baldrige Health Care Criteria - May (TBD) 2009 - sponsored by Landis Institute

• Brunei - Achieving National Excellence Using the Baldrige Criteria - Prime Minister's Office Departments - June (TBD) 2009

• Jakarta, Indonesia - Business Excellence Conference Sharing On Excellence Presentation - June (TBD) 2009 - sponsored by FEB BUMN - Indonesian Quality Award (IQA)

• Dubai UAE - Achieving World-Class Education Excellence Workshop - 26-28 May 2009 - sponsored by IBN - Brochure

• Jeddah, Saudi Arabia - Achieving World Class Educational Excellence Using the EFQM and Baldrige Best Practices Workshop - Sponsor: King Abdulaziz University - June 2009

• Penang, Malaysia - Achieving World-Class Education Excellence Seminar - July (TBD) 2009 - sponsored by Universiti Utara Malaysia

• Philippines - 'Oscars' Application Development Training - Manila - June (TBD) 2009 - sponsored by Lopez Group of Companies/First Philippines Holding Company

• Malaysia - Health Care Excellence presentation and workshop by Paul Steel 21-23 July 2009 (Kuala Lumpur Convention Center) - sponsored by International Society for Quality in Health Care (ISQua), Asian Society for Quality in Health Care (ASQua), and APHM (Association of Private Hospitals of Malaysia)

• Kuala Lumpur, Malaysia - Baldrige Self-Assessment Training - 10-12 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Kuala Lumpur, Malaysia - Achieving World-Class Public Sector Excellence Seminar- 13-14 August 2009 - sponsored by IBN International (JW Marriott, KL)

• Santiago, Chile - Achieving National Excellence - September (Tentative) - sponsored by ChileCalidad

• Mexico City, Mexico - International Excellence Achievement Progress - 7-9 October 2009 - sponsored by IAPQO

• Shanghai, China - The Evolution of Management System Excellence - sponsored by the Shanghai Academy for Quality and the International Academy for Quality - 3-5 November

• Bahrain - Transitioning from Benchmarking to an Integrated System of Best Practice Processes - Bahrain - sponsored by Global Benchmarking Network - 27-28 October 2009 (Tentative)

• Vietnam - Vietnam National Quality Award Assessors Training - sponsored by VNQA - Hanoi and Nha Trang City - dates TBD

Sample Seminar Brochures: Health Care Seminar - Education Excellence Seminar - Business Excellence Seminar - Public Sector Excellence Seminar - Systems Management Seminar

The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links and photos below to see some of the many interesting people I have worked with and some of the enjoyable events that I have been fortunate to participate in:

You can also see a list of over 1,000 organizations using my services at: TQI Sample Services Users List

Dr. Curt Reimann (First Director of the Baldrige National Quality Award) serves as Overseer to Paul Steel's 2008 international Baldrige site visit team.

Paul Steel's Recent Major Seminar and Symposium Links

"Sharing From Expert" Symposium - March 2007 (Jakarta, Indonesia)

Asian Productivity Organization (APO) address ("The Evolution of Excellence") - November 2006 (Kuala Lumpur, Malaysia)

Malaysian and Singapore Quality Award Winners Address - June 2006

Indonesian National CEOs address given by Paul Steel - September 2005

Baldrige Excellence Tools

The Baldrige resource tools below are used by thousands of organizations worldwide daily. Over 50,000 HyperLinks connect you immediately to tools that help you to excel using the Baldrige Criteria:

3) Baldrige EXCELLENCE GLOSSARY HD and REFERENCE GUIDE:   GLOSSARY HD - puts definitions of all key Baldrige terminology a click away making them easy to understand 

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 245 international training and consulting assignments including:

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