Organizational excellence tools and resources for Bahrain from the most experienced source
His Highness Mohammed Bin Rashid Al Maktoum Business
Award Recognition (Dubai, UAE)
His Highness Mohammed Bin Rashid Al Maktoum Business Award Recognition (Dubai, UAE)
The news is not so good
for these Baldrige winners . . .
Breaking BADrige: The news is not so good for these Baldrige winners . . .
Vodafone was my 11th telecommunications client in 11 different countries including Batelco. I am pleased to report that all eleven achieved their project objectives . . . which for most of them was to win their national quality/excellence award . . . thank you Vodafone for keeping the streak alive . . . and, thank you for the special honor of inviting me to work with a truly outstanding organization that never stops improving.
The Baldrige, EFQM, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations in more than 30 countries for over 20 years and also from working with quality gurus Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel
Bahrain's first Baldrige Examiner: (Ms. Wafa A Al Mansoori from Bahrain QAAET) with Dr. Harry Hertz (Baldrige Director) and Paul Steel
Special announcements - Photos from 2010 MRM Dubai Business Award where I was privileged to serve on the jury:
2010 MRM Dubai Business Award Jury - HE
Chief Executive and Director of Bahrain Quality Assurance Authority for Education and Training (QAAET) shown with Paul Steel during Organizational Self-Assessment Exercise at 2009 Achieving Excellence in Higher Education Seminar
2009 Achieving Excellence in Higher Education Seminar - senior leaders from Ahlia University (Bahrain)
I have made 24 visits and worked 33 weeks in the Middle East since 2006 and it has become a second home for me since first working in Bahrain in 2000. Please enjoy these photos from Bahrain and many other special Middle East photos below.
Paul Steel shown at EFQM-Baldrige Best Practice Processes Workshop - Bahrain Polytechnic, January 2009
Did you know? NIST-funded research shows that
86 countries have a
National Quality / Business Excellence Award.
Click to see how many use the
EFQM or the Baldrige Criteria.
Click to see how many use the EFQM or the Baldrige Criteria.
Paul Steel with Batelco Quality Manager during Excellence Project in Bahrain (2000 - 2002)
The Baldrige Award Criteria have truly expanded internationally as evidenced by these photos of several enjoyable experiences. Please click on the links and photos below to see some of the many interesting people in the Middle East I have worked with and some of the enjoyable events that I have been fortunate to participate in:
Paul Steel with Baldrige Site Visit Assessment Team (Western and Saudi national attire) - Al Khobar, Saudi Arabia. Dr. Curt Reimann ("Father of the Baldrige Award" in 2nd photo, 2nd from left)
The Baldrige Management Model
A new and improved approach to the old Baldrige Framework - from the perspective of its systems and processes
A Total Integrated Excellence System
Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.
Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you or visit with you.
Paul Steel Quality Strategy Visit to Qatar Telecom (Qtel) Headquarters - Doha, Qatar
Photo: Paul Steel project launch visit to Agility Logistics -- Safat, Kuwait
Paul Steel in Dubai, United Arab Emirates in at his EFQM and Baldrige Best Practice Processes Workshop
Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my experience to your organization's success as I have done for organizations in many countries including:
Summary of Paul Steel's International Consulting Experience (Work Days)
Enjoy the photos from organizations in some of the more than 300 assignments in 30+ countries that have invited me to contribute to their pursuit of excellence
Serving organizations serious about accelerating their rate of organizational improvement and cost reduction.
I am pleased to announce my reappointment as Lead Judge/Examiner for the Asia Pacific Quality Organization (APQO). Paul Steel