Excellence International: Australia

International excellence tools and resources for Australia from the most experienced source

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Vodafone was my 11th telecommunications client in 11 different countries. I am pleased to report that all eleven achieved their project objectives  . . . which for most of them was to win their 2013 national quality/excellence award . . . thank you Vodafone for keeping the streak alive . . . and, thank you for the special honor of inviting me to work with a truly outstanding organization that never stops improving.


Fiji FBEA Vodafone

 

Breaking BADrige: The news is not so good for these Baldrige winners . . .

Baldrige Failure

Baldrige Excellence Resources

The Australian, Baldrige, EFQM, Singapore and other national excellence Criteria have opened up the world to me and have allowed me to enjoy visiting and learning about many cultures. Working with many of the best organizations in these great places has allowed me to learn how much about how they have achieved world-class excellence. This webpage celebrates these wonderful experiences with photos and more importantly shares what I have learned from assessing hundreds of organizations in more than 30 countries for over 20 years and also from working with Dr. W. Edwards Deming and Dr. Armand (Val) Feigenbaum for seven years. Paul Steel

080825 Shan Ruprai - Paul Steel

Shan Ruprai (President APQO and Australian Organization for Quality) and Paul Steel

The Baldrige Management Model

A new and improved approach to the old Baldrige Framework - from the perspective of its systems and processes

BALDRIGE FRAMEWORK SYSTEMS - PROCESSES

A Total Integrated Excellence System

Each process in the Total Baldrige Integrated Excellence System is actually a core process that has been updated using knowledge gained from hundreds of assessments of public and private sector and health care and education Criteria users worldwide. These core processes are the 'best of the best'. However, the best processes in the world are useless unless you and your colleagues can accept and implement them. I have 30 years of experience in facilitating implementation of processes and systems while preserving the culture and special needs of various sizes and types of organizations. It is much easier to do than most people think. The key to success is to replace the core of your existing processes which are not capable of best-in-class performance with a best practice core processes. This allows you to preserve everything that works well, everything important to your success, your culture, and everything you are already the expert in.

The core process approach enables organizations to accelerate their overall rate of improvement beyond today's continuous improvement and Business Excellence approaches.

Replacing incapable core processes with highly capable ones causes a shift in your improvement rate from gradual to breakthrough. I can do this for you for any process or system in the graphic or I can teach you how to do it. Please contact me and I will be pleased to discuss this with you and/or visit with you.

 

080825 Steel-Aubrey-Hesam-Ruprai (L to R) Paul Steel, Chuck Aubrey (Chairman APQO), Hesam Aref Kashfi (President, Iranian Quality Society, and Shan Ruprai (President APQO and Australian Organization for Quality) at ISQM-APQO Conference

 

Sample of Australian organizations I have consulted to or provided other excellence-based services to:

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    2012 Dubai MRM Business Award Events

      2012 Dubai Crown Prince - Paul Steel    2012 MRM Juror Recognition Certificate - Paul Steel    2012 MRM Ceremony - Curt Reimnn - Paul Steel

    His Highness Mohammed Bin Rashid Al Maktoum Business Award Recognition (2012 Dubai)

     

    Baldrige International

     Enjoy the photos from organizations in some of the more than 30 countries that have invited me to contribute to their pursuit of excellence

    Baldrige Excellence international - work and photo links

    Asia

    Middle East

    Europe

    Latin America

    Australasia

    Brunei

    Bahrain

       

    Australia

    China

    Jordan

    Belgium

    Costa Rica

    New Zealand

    India

    Kuwait

    Denmark

    Puerto Rico

    Indonesia

    Qatar

    Germany

    Oceana

    Japan

    Saudi Arabia

    Ireland

    Fiji

    Malaysia

    Dubai - United Arab Emirates

    Italy

    South America

     

    Philippines

     

    Netherlands

    Brasil / Brazil

    North America

    Singapore

    Eurasia

    United Kingdom

    Chile

    Canada

    Taiwan

    Iran

    United States

    Thailand

     

     

    Serving organizations serious about accelerating their rate of organizational improvement and cost reduction.
  •  Baldrige Integrator

     

  • Australian excellence resources and tools from the most experienced source . . . Paul Steel