Paul Steel and Shigeo Takenaka (Secretary General of the Asian Productivity Organization (APO) Tokyo, Japan

APO Symposium in Kula Lumpur, Malaysia November 2006

Paul Steel made his "Evolution of Excellence" keynote presentation to the heads of the Asian National Productivity Organizations at the request of Mr. Shigeo Takenaka, Secretary General of the Asian Productivity Organization (APO) Tokyo, Japan. Paul's presentation reviewed the history of excellence approaches from the early days of inspection through the popularity of the Baldrige Quality Criteria and beyond including a forecast the future of what achieving unsurpassed excellence will require. Paul Steel is indebted to the Malaysian Productivity Corporation (MPC) for inviting him to speak.

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 240 international training and consulting assignments including:

Summary of Paul Steel International Consulting Experience




Middle East

Latin and South America


North America

 Consulting Days:








 Contact me directly for more information on how I can serve your organization.

Paul Steel 2008Paul Steel - original 1988 NIST Baldrige National Quality Award Examiner, longest serving active member of NIST Board of Examiners. 2009 NIST Baldrige Senior Examiner trained, EFQM experienced, and a management systems consultant since 1981.

President, Total Quality Inc (see sample of TQI services users worldwide)
1432 187th Avenue NE, Bellevue, WA 98008 USA
Phone/SMS (Seattle/Americas):  +1 425 444 4386

Phone/SMS (Dubai/Middle East): +971 5042 3744

Phone/SMS (UK/Europe): +44 7924 433593

Phone/SMS (Singapore/Asia): +65 9892 2441

Phone/SMS (Kuala Lumpur/Asia): +6012 6368 924

Fax (Seattle/US):    + 1 425 818 4978

Resources Training Best Processes Application International Seminars & Conferences Total Integrated Management System Software Criteria Consulting TQI

I am pleased to announce my recent reappointment as Judge/Examiner for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards.  Paul Steel