2012 Baldrige Health Care Criteria . . . now in two flavors

2012 Baldrige Award Health Care Criteria . . . now easier to use and understand format

New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Health Care Criteria in an enhanced format approved by more than 20 national award programs

2012 Baldrige Health Care Criteria

Original Version

2012 Baldrige Health Care Criteria Navigator

P	Preface: Organizational Profile
	P.1	Organizational Description
	P.2	Organizational Situation
Category and Items			Point Values
1	Leadership		120
	1.1	Senior Leadership	70
	1.2	Governance and Societal Responsibilities	50
2	Strategic Planning		85
	2.1	Strategy Development	40
	2.2	Strategy Implementation	45
3	Customer Focus		85
	3.1	Voice of the Customer	45
	3.2	Customer Engagement	40
4	Measurement, Analysis, Knowledge Management		90
	4.1	Measurement, Analysis, and Improvement of Organizational Performance	45
	4.2	Management of Information, Knowledge, and Information Technology	45
5	Workforce Focus		85
	5.1	Workforce Environment	40
	5.2	Workforce Engagement	45
6	Operations Focus		85
	6.1	Work Systems	45
	6.2	Work Processes	40
7	Results		450
	7.1	Health Care and Process Outcomes	120
	7.2	Customer-Focused Outcomes	90
	7.3	Workforce-Focused Outcomes	80
	7.4	Leadership and Governance Outcomes	80
	7.5	Financial and Market Outcomes	80
		TOTAL POINTS	1,000

Health Care Criteria Navigator

Special limited time offer: Get OrgProfiler for Health Care for free: OrgProfiler for free

April 2012 Global Excellence Conference in Dubai

Dr. Curt Reimann (Father of the Baldrige Award) will keynote this Global Excellence Conference sponsored by the Dubai Chamber of Commerce. It will held at the resort (shown in second photo) rated best in the world several of the last ten years. Learn more about the agendas and benefits of attending by clicking on the events announcement

2012 BALDRIGE SCORING GUIDELINES - with changes highlighted

Baldrige Scoring Guidelines

2012 Baldrige Criteria Response Templates . . . dozens of national Baldrige winners and many more international award winners have used this tool

Check out the Web Demo to learn why

Upgrade from 'conceptual integration' to 'functional integration' . . . because that is the Baldrige "End Game"

The Baldrige Health Care Criteria are built upon the following set of interrelated Core Values and Concepts:

BALDRIGE HEALTH CARE CORE VALUES

New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Health Care Criteria in an enhanced format approved by more than 20 national award programs

Classic 'Quality Gurus Summit' photo (Click on photo for larger version)

Special 20th Anniversary Edition Bundle

Guide to a Well-Written Baldrige Application and Site Visit Preparation Guide

2012 Baldrige Award Health Care Criteria