Baldrige Excellence Tools

Baldrige Glossary HD - The High Definition version of the standard Baldrige Glossary that helps to explain the Criteria meaning

· 2008 Baldrige Criteria

· 2007 Baldrige Criteria and Changes

· 2006 Baldrige Business & Nonprofit Criteria

· 2006 Scoring Guidelines-PROCESS

· 2006 Scoring Guidelines-RESULTS (see changes)

· A-D-L-I: Process Evaluation Factors

· Agility (Organizational)

· Application Summaries (Winners)

· Application Response Templates (Business)

· Application Response Templates (Health Care)

· Baldrige - Original Board of Examiners (photo)

· Baldrige Excellence Tools

· Baldrige Store

· Baldrige Web-Links

· Best Practices (45+)

· Case Studies (Training)

· Comments

· Comment Writing Guidelines

· Core Values

· Criteria (1988 original Criteria)

· Criteria (ACTIONABLE)

· Criteria Changes (2006)

· Criteria Item Requirements

· Draft Comment

· Examiner Code of Ethical Conduct

· Examiner Handbook (www.baldrige.nist.gov)

· Guide (2008) to a Well-Written Baldrige Application

· How To: Start/Manage Internal Award Program

· Key [Business] Factors

· Key [Business] Factors - How to Identify

· Key [Business] Factors Worksheet & Instructions

· Key Themes

· Key Themes Worksheet & Instructions

· Le-T-C-I: Results Evaluation Factors

· Organizational Profile

· Score

· Scorebook

· Scoring Band Descriptors

· Scoring Factors - Process Items

· Scoring Factors - Results Items

· Scoring Guidelines (Actionable)-Process Items

· Scoring Guidelines (Actionable)-Results Items

· Scoring - How to Score Process/Results Items

· Scoring System

· Site Visit Preparation

· Smaller Organization Review Considerations

· "So What" Comments

· Software - EasyApp

· State Quality Award Programs (Directory)

· Total Baldrige Management System (TBMS)

· Winners Application Summaries

Please contact me directly for more information on how I can serve your organization.

Contact me directly for more information on how I can serve your organization.

Paul Steel - original 1988 NIST Baldrige National Quality Award Examiner, longest serving active member of NIST Board of Examiners. 2008 NIST Baldrige Senior Examiner trained, EFQM experienced, and a management systems consultant since 1981.

President, Total Quality Inc (see sample of TQI services users worldwide)
1432 187th Avenue NE, Bellevue, WA 98008 USA
Phone/SMS (Seattle/Americas): +1 425 444 4386

Phone/SMS (Saudi Arabia/Middle East): +96655 3456 983

Phone/SMS (UK/Europe): +44 7924 433593

Phone/SMS (Singapore/Asia): +65 9892 2441

Phone/SMS (Kuala Lumpur/Asia): +6017 234 2453

Fax (Seattle/US): + 1 425 818 4978
Email: tqi@msn.com

Resources

Training

Best Processes

Application

International

Seminars & Conferences

Total Integrated Management System

Software

Criteria

Consulting

TQI