Baldrige Application Template: Key Value Creation Processes Table
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Figure 6.1a-4: Key Value Creation Processes and Performance Requirements |
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Key Processes |
Key In-Process Measures/Indicators
(I = In-Process Measure
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Related Results (Figures) |
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Business Acquisition |
Operations |
Sales |
Innovation |
Testing |
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Financial Performance |
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X |
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I/O |
Labor Costs |
5% Reduction |
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I/O |
Equipment Costs |
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Productivity |
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O |
Units per Employee |
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I/O |
Cycle Time |
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Service/Product Quality |
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I |
In-Process Inspection |
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I/O |
Defect Rate |
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Supplier Management |
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O |
On-Time Delivery |
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O |
Responsiveness |
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Note: The Key Value Creation Processes Table responds directly to several Criteria questions in Item 6.1a of Category 6 (Process Management).
Note:
Replace exemplary information in table above with equivalent information that is
representative of your organization, as appropriate.
Underlined words and abbreviations appearing in
blue
are HyperLinks to other
Application Templates, Results Charts, and
Best
Practices.