Baldrige:
Core Values
The
Criteria are built upon the following set of interrelated Core Values and
Concepts:
Click on any
Core Value
below to
HyperLink
to its
description and related integration linkages
These
values and concepts are described
in detail when you click on them above They are embedded beliefs and behaviors
found in
high-performing organizations. They are the foundation for
integrating
key business requirements within a
results-oriented framework that creates a
basis for
action and feedback.
Core Values
Definition
Baldrige core values
are the philosophical underpinning or underlying principles for the
Criteria,
and are specific to each Award sector—business, education, and health care. They
are embedded in the
Criteria requirements.
Where to look for core values
n
on page one of each
Criteria
booklet
n
reflected in an organization's
performance excellence
system
Uses
n to obtain a
high-level view of the underlying principles common to high performing
organizations within a particular sector
n to
use as an organizational framework for developing
key themes comments
Do not use
n as
an independent assessment dimension—in other words, do not evaluate applicants
against the core values
Example of how to use a core value
n The team
structure supports the applicant's focus on
organizational and
personal learning and demonstrates the high
value
it places on employees and partners.
This example illustrates the way the
organization operates in a way that reflects Baldrige core
values, thus it is a good example of how to use
core values in organizing and constructing a
key theme.
Example of how not to use a
core value
n
Senior leaders
may lack
visionary leadership
in the way they set expectations and endeavor to stimulate
innovation
among employees.
This is not an
appropriate example for using core values because
in this instance the
core value is being used as an independent
assessment dimension.
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 Contact
me directly for more information on how I can serve your
organization.
 Paul
Steel
- original 1988 NIST Baldrige National Quality Award
Examiner, longest serving active member of NIST Board of Examiners. 2008
NIST Baldrige Senior Examiner trained, EFQM experienced, and a
management systems consultant since 1981.
President,
Total Quality
Inc (see
sample of TQI
services users worldwide)
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4386
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Email: tqi@msn.com
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