Total Integrated Best Practice Management Processes and Systems

(Available for key Baldrige and EFQM Criteria Processes - Business, Education, Health Care, Public and Private Sectors)

Breakthrough: Bring a total integrated management excellence system to life that addresses your organization's specific needs by simply answering questions using response model text, tables and readily adaptable best process models. Totally map and integrate all key management processes and systems using the software you use everyday - yes, you did read this statement correctly!

What does it look like when you are done? It is like what you see in the health care example below except that it will be adapted to what you do and in your organization's terminology. Please note that this demo is highly simplified for illustration purposes and not representative of the actual of detail.

Better yet, you can easily integrate every process, policy, set of instructions, or any other information that is on your server. As you do this, each improvement opportunity becomes visible and you are provided with a proven best practice applicable to your organization to act on.

Benchmarking, Six Sigma, ISO, Kaizen, LEAN, the Baldrige Criteria, and other quality criteria assessments are valuable improvement approaches but they are incremental and they slow your progress in relation to the breakthrough rate of improvement resulting from replacing underperforming processes with proven best-performing processes, integrating them into a Total Integrated Management System, and supplying the right knowledge sources to optimize performance.

Baldrige Best Practices Features

Allow you to compare your existing processes side-by-side and step-by-step with Baldrige Best Practice models

Best Practices are available individually, grouped by Criteria Category, or on a Total Integrated Baldrige System (all Categories) level

Automatically process maps for all key Baldrige or EFQM processes

Provide Best Practice-specific performance metrics aligned to the version of the Criteria you use

Scalable -- for smaller, intermediate, and larger organizations that can each be refined to best fit your organization

Available with complete instructions on how to customize, gain acceptance, implement, and control

Continuously benchmarked and updated (evergreen) based on thousands of assessments of organizations using the Criteria worldwide

Totally integrated to all Baldrige Criteria-required metrics, tables, and results charts

Each Best Practice and most process steps are actively process mapped (hyperlinked) to all related processes, sub-processes

Each process complies with all dimensions of the Baldrige Scoring Guidelines (e.g., systematic, integration, improvement cycles, sharing of lessons learned)

Total Baldrige Management System of Baldrige Best Practices

Baldrige Best Practices are available for business, education, health care, public sector and other nonprofit organizations using the Baldrige Criteria for Performance Excellence and other major international excellence Criteria. This is not just a 'Management Model' like you find in books or other websites.

We can also work side-by-side with a cross-functional team of your process owners and customers to adapt, upgrade, gain acceptance, train, and implement the processes/systems of your choice to world-class performance competency.

Contact me directly for more information on how I can serve your organization.

Paul Steel 2008 Paul Steel - original 1988 NIST Baldrige National Quality Award Examiner, longest serving active member of NIST Board of Examiners. 2009 NIST Baldrige Senior Examiner trained, EFQM experienced, and a management systems consultant since 1981.

President, Total Quality Inc (see sample of TQI services users worldwide)
1432 187th Avenue NE, Bellevue, WA 98008 USA
Phone/SMS (Seattle/Americas): +1 425 444 4386

Phone/SMS (Dubai/Middle East): +971 5042 3744

Phone/SMS (UK/Europe): +44 7924 433593

Phone/SMS (Singapore/Asia): +65 9892 2441

Phone/SMS (Kuala Lumpur/Asia): +6012 6368 924

Fax (Seattle/US): + 1 425 818 4978
Email: ToQaul@Gmail.com

New 2009-2010 Criteria: Many new changes have been made. See the more than one thousand words that have changed highlighted word-by-word. Click to order your free versions of the newly revised 2009-2010 Baldrige Criteria for Performance Excellence - you will receive all 2009 ACTIONABLE Criteria versions.