Global Insight Into Business Excellence Practices
(Presented to Tata CEOs at Taj Mahal Hotel - Mumbai, India)

Tata is known for its serious use of the Baldrige Criteria to drive all of its many diversified divisions to world-class excellence. It was a great honor for me to be invited to address the CEO of each of the Tata divisions in Mumbai (background photo) on the topic of 'Global Insight into Business Best Practices'. I actually divided the CEOs into work groups provided best practice processes to evaluate and adapt to their division's specific needs. This presentation has led to consulting assignments at several of the larger divisions of Tata. This seminar was the precursor to a highly successful 'Systems Management for Organizational Excellence' seminar I conducted in Bangkok, Thailand in April 2008. 

Paul Steel's Recent Major Seminar and Symposium Links

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 240 international training and consulting assignments including:

I am pleased to announce my recent reappointment as Judge/Examiner for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards.  Paul Steel