Global Insight Into Business Excellence Practices
(Presented to Tata CEOs at Taj Mahal Hotel - Mumbai, India)

Tata is known for its serious use of the Baldrige Criteria to drive all of its many diversified divisions to world-class excellence. It was a great honor for me to be invited to address the CEO of each of the Tata divisions in Mumbai (background photo) on the topic of 'Global Insight into Business Best Practices'. I actually divided the CEOs into work groups provided best practice processes to evaluate and adapt to their division's specific needs. This presentation has led to consulting assignments at several of the larger divisions of Tata. This seminar was the precursor to a highly successful 'Systems Management for Organizational Excellence' seminar I conducted in Bangkok, Thailand in April 2008. 

Tata CEOs - Global Insight into Business Best Practices - Paul Steel

Paul Steel's Recent Major Seminar and Symposium Links

Dubai EFQM Baldrige Best Practices - Paul Steel          Paul Steel Business Excellence Conference  2008 Paul Steel Baldrige Education Excellence Conference  2008 Paul Steel Health Care Excellence Seminar  2008 Paul Steel Baldrige Health Care Excellence Seminar 2  2008 Paul Steel Business Excellence Symposium  Baldrige Public Sector Seminar KL Malaysia April 2008  Baldrige Systems Engineering Course Bangkok Thailand Paul Steel April 2008  Thailand Quality Award Seminar-Paul Steel-TQA 

Having served as a Baldrige Senior Examiner in three decades, I enthusiastically welcome the opportunity to contribute my Baldrige Award and other quality awards experience to your organization's success as I have done for organizations in many countries throughout the world and on more than 240 international training and consulting assignments including:

Summary of Paul Steel International Consulting Experience




Middle East

Latin and South America


North America

 Consulting Days:








 Contact me directly for more information on how I can serve your organization.

Paul Steel 2008Paul Steel - original 1988 NIST Baldrige National Quality Award Examiner, longest serving active member of NIST Board of Examiners. 2009 NIST Baldrige Senior Examiner trained, EFQM experienced, and a management systems consultant since 1981.

President, Total Quality Inc (see sample of TQI services users worldwide)
_ Avenue NE, Bellevue, WA 98008 USA
Phone/SMS (Seattle/Americas):  _

Phone/SMS (Dubai/Middle East): +971 5042 3744

Phone/SMS (UK/Europe): +44 7924 433593

Phone/SMS (Singapore/Asia): +65 9892 2441

Phone/SMS (Kuala Lumpur/Asia): +6012 6368 924

Fax (Seattle/US):    + 1 425 818 4978

Resources Training Best Processes Application International Seminars & Conferences Total Integrated Management System Software Criteria Consulting TQI

I am pleased to announce my recent reappointment as Judge/Examiner for the Asia Pacific Quality Organization (APQO). In this role I review applications from the winners of most Asian national quality awards.  Paul Steel