Baldrige Education Glossary: Integration

Integration - Baldrige Education Definition . . . but is it correct?

Baldrige Education Glossary

Integration

The term “integration” refers to the harmonization of plans, processes, information, resource decisions, actions, results, and analyses to support key organization-wide goals. Effective integration goes beyond alignment and is achieved when the individual components of a performance management system operate as a fully interconnected unit.

See also the definition of “alignment”.

Integration is one of the dimensions considered in evaluating Process Items. For further description, see the Scoring System.

Note: Blue words above are hyperlinks to other Glossary terms.

 

Return to: BALDRIGE EDUCATION GLOSSARY

Thank you for using the only truly integrated Baldrige Education Glossary available anywhere.  Paul Steel

Does Baldrige understand 'integration'?

Unless some users are really, really wrong, this may be the single-most damaging integrity problem for the award because integration is a core element of both the Criteria and the Scoring Guidelines. The first words of the definition ("integration" refers to the harmonization of . . .")  introduced in 2002 are vague and create a sense that something isn't quite right. When the "Integrated Approaches (70% - 100%)" graphic was added to the same Criteria booklet that year, it appeared to confirm the worst case scenario. That graphic (shown below) is not integration. It is nothing more than alignment. Integration is not limited to one direction, to only focusing on strategic and operational goals, or to being concurrent.

  Baldrige Flawed Integration Graphic

Additional confirmation that alignment is improperly substituted for integration can be found in the 100% scoring band wording for both the Process and Results Scoring Guidelines. Degrading the meaning of integration to alignment greatly lowers the standard of excellence bar and impedes the learning of Criteria users . . . if Baldrige would properly define and illustrate integration as well as correct the wording in the Scoring Guidelines, this issue goes away. . . and the effectiveness of the Criteria could be improved as much as a quantum level.  

Baldrige improvement accelerated and made practical with tools and resources from the most experienced source

Essentials:

 

Criteria made Practical

 

Baldrige Framework

 

Core Values

 

Scoring System

 

Feedback Reports

 

All 43
Case Studies

  Baldrige Glossary
                             

Tools:

 

Criteria Templates

 

Winners’ Applications

  OrgProfiler  

Guides to Improvement

 

Metrics - Benchmarks

 

Best Systems & Processes

  Scoring Guidelines

Core Competencies:

 

One Stop Services

 

Training, Workshops

 

Seminars, Speaking, Presenting

 

Assessment - Including No Writing Option

 

Consulting

 

Site Visit Preparation

  Application Development
                             

Special Focus:

 

Baldrige Model

 

Education

 

Health Care

 

Public Sector

 

Business - Private Sector

  Nonprofit  

International

                             

Baldrige Store:

All Things Baldrige

Guide to a Well-Written Application

Site Visit Preparation Guide

Guide to Effectively Presenting Results

All Guides Bundle

Best Process Models and Implementation

Information Capture and Organization

Questions or feedback: Email: PaulQual@Outlook.com 
MISSION: Accelerating organizational improvement beyond the capabilities of all Business Excellence approaches combined. Paul

 

Baldrige Education Criteria Response Templates . . . accelerating excellence

Live, interactive and free Web Demo

Please call 1 425 633 2960 or email ToQual@gmail.com  to set up a no charge live Web Demo. This session is interactive. So, you and your colleagues can ask questions and 'test drive' the templates. If you have 5 minutes, there is no better way to see what you are getting.

Baldrige Criteria Response Template Mini

Thanks to user feedback, the Criteria Response Templates are now linked directly to the areas of the Criteria they address

 Quality Gurus 1

Classic 'Quality Gurus Summit' photo (Click on photo for larger version)

Baldrige Education Glossary - Integration