Baldrige Education Glossary: Anecdotal

Anecdotal

The term “anecdotal” refers to process information that lacks specific methods, measures, deployment mechanisms, and evaluation, improvement, and learning factors. Anecdotal information frequently uses examples and describes individual activities rather than systematic processes.

An anecdotal response to how senior leaders deploy performance expectations might describe a specific occasion when a senior leader visited all of the organization’s facilities. On the other hand, a systematic process might describe the communication methods used by all senior leaders to deliver performance expectations on a regular basis to all staff locations, the measures used to assess effectiveness of the methods, the tools and techniques used to valuate and improve the communication methods, and the methods to transfer learnings to other deployment initiatives.

Note: Blue words above are hyperlinks to other Glossary terms.

 

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