Stakeholders - Baldrige Glossary Definition

(Baldrige Glossary for Business, Government (Public Sector) and other Nonprofit

The term 'Stakeholders' was first introduced in the Baldrige Glossary in 2001.


The term “stakeholders” refers to all groups that are or might be affected by an organization’s actions and success. Examples of key stakeholders might include customers, the workforce, partners, collaborators, governing boards, stockholders, donors, suppliers, taxpayers, regulatory bodies, policy makers, funders, and local and professional communities.

See also the definition of “customer”.

Note: Blue words above are hyperlinks to other Integrated Glossary terms.

Return to: Baldrige Glossary

Thank you for using the only truly integrated Baldrige Glossary available anywhere.  Paul Steel


New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Criteria in a format approved by more than 20 national award programs

Baldrige Excellence Resources


Baldrige Glossary - Stakeholders