Opportunities For Improvement (OFIs)

Opportunities For Improvement (OFIs - Assessment Feedback Comments) - Baldrige Glossary Definition

(Baldrige Glossary for Business, Government (Public Sector) and other Nonprofit

Opportunities for Improvement - OFIs (Assessment Feedback Comments)

The term "opportunities for improvement (OFIs or OFI)" refers to written assessment statements (comments) included in Baldrige assessment reports (e.g., individual-, consensus-, and site visit-level reports and Applicant Feedback reports) that describe [Criteria] requirements that are not addressed (i.e., gaps) or that could be more effectively addressed through process or illustrated through results.

Other types of written assessment comments:

  Strengths - describe the extent to which the applicant has met or exceeded the Criteria requirements.

Note: Blue words above are hyperlinks to other Integrated Glossary terms.

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Baldrige Glossary - Opportunities for Improvement