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Knowledge Assets
Knowledge Assets - Baldrige Glossary Definition
(Baldrige Glossary for Business, Government (Public Sector) and other Nonprofit
The term 'Knowledge Assets' was first introduced in the Baldrige Glossary in 2003.
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Knowledge Assets
The term “knowledge
assets” refers to the accumulated intellectual resources
of your organization. It is the knowledge
possessed by your organization and its
workforce
in the form of information, ideas,
learning,
understanding, memory, insights, cognitive and technical skills, and
capabilities.
Your
workforce,
databases, documents, guides, policies and procedures, software, and
patents are repositories of your organization’s
knowledge assets.
Knowledge assets are held not only
by an organization but reside within its
customers,
suppliers, and
partners
as well. Knowledge assets are the “know how” that your organization has available to use, to invest, and to grow. Building and managing its knowledge assets are key components for your organization to create value for your stakeholders and to help sustain overall organizational performance success. |
Note: Blue words above are hyperlinks to other Integrated Glossary terms.
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Thank you for using the only truly integrated Baldrige Glossary available anywhere. Paul Steel
New: For the first time, you can now download special MS Word versions of the 2012 Baldrige Criteria in a format approved by more than 20 national award programs