Breakthrough: Bring a total integrated management excellence system to life that addresses your needs by simply answering questions using response model text, tables and best practice processes to totally map integrate all the key processes of your organization - yes, you did read this statement correctly!

What does it look like when you are done? It is like what you see in the health care example below except that it will be adapted to what you do and in your organization's terminology. Click on some process system links in the online demo below to get an idea how it works.

Better yet, you can easily integrate every process, policy, set of instructions, or any other information that is on your server. As you do this, each improvement opportunity becomes visible and you are provided with a proven best practice applicable to your organization to act on.

Benchmarking, Six Sigma, ISO, Kaizen, LEAN, the Baldrige Criteria, and other quality criteria assessments are valuable improvement approaches but they do not compare to the breakthrough rate of improvement resulting from replacing underperforming processes with proven best-performing processes, integrating them into a Total Baldrige Management System, and inputting the right knowledge sources to optimize performance.

"Achieving world-class excellence is easy, sustaining an average performance level organization is not. At the very least, mediocrity requires frequent error making at all organization levels, bold uninformed decision making, ruthlessly dissatisfying customers, cultivating and institutionalizing workforce discontent, barring communication, unwavering belief that attacking problem symptoms will cure their causes, blissful ignorance of the competition, blatant stakeholder arrogance; and consistently and reliably generating on-time delivery of defective products and services". Paul Steel

The Total Baldrige Management Excellence System enables you to readily detect and remedy causes of mediocrity by comparing your management operating system step-by-step to a total integrated management operating system comprised of best practice management processes having the following attributes:

• preserves what already works well

• interactively examines your existing management system and its key processes versus a best practice management system

• upgrades or replaces mediocre capability processes with proven best practice processes custom tailored to your organization's needs

• integrates all key processes and their performance metrics with your mission, vision, values, strategic objectives, and action plans

• defines and establishes process owner and participants responsibilities and gains their acceptance

• provides training, implementation, process control, and continuous improvement approaches for each key process

• all key processes are fully integrated into a total management system

• saves an average of 5% of your total 'bottom line' operating expenses (i.e., millions, billions)

• proven effective implementation for over 25 years

Like an 'operating system' for a computer, the Total Baldrige Excellence Management System is a 'operating system' for running your organization. You can upgrade your existing management operating system, completely redesign your current system, or even launch a new business or division/department from scratch using it.

If this sounds too good to be true, you have every right to be skeptical. Keep in mind however that the alternative is to pay millions for a system that requires using proprietary software, requires endless support from your already overloaded employees, and which sends you young inexperienced MBAs to implement it.

It has been said that "opportunity comes but once and it prefers a prepared mind". If you are serious about achieving unsurpassed excellence and you appreciate the leveraged value of upgrading and totally integrating your management operating system call me. I will be pleased to answer your questions and/or to visit with you, and demonstrate "what it will look like when you are done". In short, I will explain what I have learned about how you can migrate away from suffering mediocrity to the ease and fun of operating with unsurpassed excellence.