Workforce Capability
Workforce Capability - Baldrige Definition
Baldrige Excellence Glossary for Business, Public Sector and Other Nonprofit
|
Workforce Capability
The term “workforce
capability” refers to your organization’s ability to
accomplish its work
processes
through the
knowledge,
skills, abilities, and
competencies
of its people.
Capability
may include the ability to build and
sustain
relationships with
customers; to
innovate
and transition to new technologies; to develop new
products and
work
processes;
and to meet changing business, market, and regulatory
demands. Note: The term “workforce capability” was added to the Baldrige Glossary for 2007. |
Note: Blue words above are hyperlinks to other Integrated Glossary terms.
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