Action Plans
(Baldrige Excellence Glossary for Business, Public Sector and Other Nonprofit)
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Action Plans (Strategic)
The term “action
plans” refers to specific actions that respond to short-
and longer-term
strategic
objectives. Action plans
include details of resource commitments and time horizons for
accomplishment. Action plan
development represents the critical stage in planning when
strategic
objectives and
goals
are made specific so that
effective,
organization-wide understanding and
deployment
are possible. In the
Criteria,
deployment
of action plans includes creating
aligned
measures
for all departments and work units.
Deployment
also might require specialized training for some staff employees or
recruitment of personnel.
An example of a
strategic
objectives for a supplier in a highly competitive industry
might be to develop and maintain a price leadership position.
Action plans could entail
designing efficient
processes
and creating an accounting system that activity-level costs, aligned
for the organization as a whole.
Deployment
requirements might include work unit
and team training in setting priorities based on costs and benefits.
Organizational-level
analysis
and review likely would emphasize
productivity
growth, cost control, and quality.
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Note: Blue words above are hyperlinks to other Integrated Glossary terms.
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