Values

The term “values” refers to the guiding principles and behaviors that embody how your organization and its people are expected to operate. Values reflect and reinforce the desired culture of the organization. Values support and guide the decision making of every employee, helping the organization to accomplish its mission and attain its vision in an appropriate manner. Examples of values might include demonstrating integrity and fairness in all interactions, exceed customer expectations, value employees and diversity, protect the environment, and striving for performance excellence every day.

Go to related Baldrige Application Information Capture and Response Templates (click to access):

• Mission, Vision, Values and Purpose

• Employee Demographics

• Customers

Go to related Baldrige Best Practices (click to access):

• Priority Determination and Decision Making

The term "values" appears in the Baldrige Criteria in the following locations (Click to access):