Baldrige Glossary: Stakeholders

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Stakeholders

The term “stakeholders” refers to all groups that are or might be affected by an organization’s actions and success. Examples of key stakeholders include customers, employees, partners, governing boards, stockholders, donors, suppliers, taxpayers, policy makers, funders, and local and professional communities.

See also the definition of “customer”.

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The term "stakeholders" appears in the Baldrige Criteria in the following locations:

Baldrige Application Response Template: Organization Stakeholders

The Key Organization Stakeholders Table is automatically linked to the Organizational Profile and several other areas of the Baldrige Criteria which relate directly your organization's Stakeholders via Total Integration Hyperlinks).

 

Fig. P.1b.1: Key Organization Stakeholders

Employees/Staff

Customers  

Shareholders

Community

Suppliers, Partners and Collaborators

Distributors or Dealers

Governing Body (e.g., Board of Directors)

        Note:       Replace exemplary information in table above with equivalent information that is representative of your organization, as appropriate.
Underlined words and abbreviations appearing in
blue are HyperLinks to other Application Templates, Results Charts, and Best Practices.

Note: Blue words above are hyperlinks to other Glossary HD terms and their definitions.

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