Importance (as a Scoring Consideration)

The two [scoring] evaluation dimensions described previously (Process and Results) are critical to evaluation and feedback. However, another critical consideration in evaluation and feedback is the importance of your reported process and results to your key business factors. The areas of greatest importance should be identified in your Organizational Profile and in Items such as Item 2.1, Item 2.2, Item 3.1, Item 5.1, and Item 6.1. Your key customer requirements, competitive environment, key strategic objectives, and action plans are particularly important.

The term "importance" appears in the Baldrige Criteria in the following locations: