Baldrige Glossary HD: How
(Blue words below link to definitions, detailed descriptions, examples, core values, Baldrige Best Practices, Baldrige Application Response Templates, or examples)
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How The term “how” refers to the processes that an organization uses to accomplish its mission requirements. In responding to “how” questions in the Process Item requirements, process descriptions should include information such as approach (methods and measures), deployment, learning, and integration factors. See also The term "how" appears in the Baldrige Criteria in the following locations:
Observation: Approximately 80% of the Criteria questions in Categories 1-7 start with the word “How”. |
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Paul Steel
2008 Baldrige
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