2006 Baldrige Criteria Item 7.6 - Leadership and Social Responsibility Outcomess

2006 Baldrige Criteria: Item 7.6 - Leadership and Social Responsibility Outcomes

Item 7.6: Leadership and Social Responsibility Outcomes (70 pts.)
What are your leadership and social responsibility results?

Results

Summarize your organization’s KEY GOVERNANCE, SENIOR LEADERSHIP, and social responsibility RESULTS, including evidence of ETHICAL BEHAVIOR, fiscal accountability, legal compliance, and organizational citizenship.

SEGMENT your RESULTS by business units, as appropriate. Include appropriate COMPARATIVE data.

Provide data and information to answer the following questions:

7.6a. Leadership and Social Responsibility Results

(1) What are your RESULTS for KEY MEASURES or INDICATORS of accomplishment of your organizational strategy and ?

(2) What are your RESULTS for KEY MEASURES or INDICATORS of ETHICAL BEHAVIOR and of STAKEHOLDER trust in the SENIOR LEADERS and GOVERNANCE of your organization?

What are your RESULTS for KEY MEASURES or INDICATORS of breaches of ETHICAL BEHAVIOR?

(3) What are your KEY current findings and TRENDS in KEY MEASURES or INDICATORS of fiscal accountability, both internal and external, as appropriate?

(4) What are your RESULTS for KEY MEASURES or INDICATORS of regulatory and legal compliance?

(5) What are your RESULTS for KEY MEASURES or INDICATORS of organizational citizenship in support of your KEY communities?

Notes:

N1. For examples of MEASURES of ETHICAL BEHAVIOR and STAKEHOLDER trust (7.6a[2]), see Item 1.2, Note 4.

N2. Responses to 7.6a(3) might include financial statement issues and risks, important internal and external auditor recommendations, and management’s responses to these matters. For some nonprofit organizations, results of IRS 990 audits also might be included.

N3. Regulatory and legal compliance RESULTS (7.6a[4]) should address requirements described in Item 1.2a. EMPLOYEE-related occupational health and safety RESULTS (e.g., OSHA-reportable incidents) should be reported in Item 7.4a(3).

N4. Organizational citizenship RESULTS (7.6a[5]) should address support of the KEY communities discussed in Item 1.2c.

For additional description, see 7.6 Leadership and Social Responsibility Results Description.

2006 Criteria Items: 1.1 - 1.2 - 2.1 - 2.2 - 3.1 - 3.2 - 4.1 - 4.2 - 5.1 - 5.2 - 5.3 - 6.1 - 6.2 - 7.1 - 7.2 - 7.3 - 7.4 - 7.5 - 7.6 - P.1 - P.2

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Paul Steel Original 1988 Baldrige Examiner, longest serving active member of NIST Board of Examiners, 2008 Baldrige Senior Examiner trained, EFQM experienced, and a management systems consultant since 1981.